Job opening: Customer Service Relations Assistant NF-02
Salary: $16 - 17 per hour
Published at: Oct 24 2023
Employment Type: Intermittent
This position is located at Pointes West Army Resort in Appling, GA. This location is not located on Fort Eisenhower.
** Hours of operation will be identified upon interview with hiring official **
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Duties
Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property. Checks membership cards of persons desiring entrance to the facility.
Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards. Ensures that patrons comply with applicable rules and standards.
Maintains prescribed area in a clean and orderly manner. Ensures compliance with fire, safety, and security standards. Familiarizes self with calendar of events in order to inform patrons of scheduled activities.
Provides security at designated areas by patrolling the premises to prevent unauthorized access. Performs routine security checks to insure buildings, gates and equipment are properly locked or secured.
Inspects grounds for fire, break-in, vandalism or trespassing. Reports incidents to proper authorities. Maintains log of authorized visitors and checks to insure visitors are authorized entry. May operate a motor vehicle.
Requirements
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- Satisfactorily complete an employment verification (E-Verify) check.
- Work is predominantly outside on a variety of terrain and weather.
- Could be hot, cold, wet, dry windy and dusty.
- Ability to perform the essential functions of the position with or without accommodation.
- Work hours may involve weekends, weekdays, holidays, rotating shifts and night duty.
- A valid drivers' license is required for positions that require the incumbent to drive and operate a motor vehicle.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
- Males born after 12-31-59 must be registered or exempt from Selective Service, see www.sss.gov.
- Position, duty hours, location and/or activity are subject to change based on mission requirements.
- Must complete a CPR/basis Multi-Media First Aid Certification Course within 6 months of employment.
Qualifications
Related experience as described above. Must possess excellent customer services skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies, requirements and rules of the facility for which employed.
Must be able to operate and use the various safety and other electronic and automated equipment involved in providing for the well-being of guests and the protection and safety of these guests, other employees and government property.
Must be able to speak English clearly to give direction and explain policy, rules and requirements pertaining to the use of the facilities and be able to read and comprehend written English i.e., policies, directives, etc.
The ability to work a regular or rotating schedule that may include evening or nights, weekends, and holidays.
Experience or knowledge preferred in the following computer software programs: Microsoft Word, PowerPoint, Excel and Outlook.
Ability to operate a cash register and utilize RECTRAC System preferred.
Education
This job does not have an education qualification requirement.
Contacts
- Address DZ-NAF-W6CBAA US ARMY GARRISON FT EISENHOWER
DO NOT MAIL
Fort Eisenhower, GA 30905
US
- Name: LOREATHA UPSHAW
- Phone: 813-344-4299
- Email: [email protected]
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