About the Position: This position is with the USA MEDCOM HLTH CARE ACQ ACTY OFFICE OF THE COMMANDER - Central, located at Fort Sam Houston, Texas. Serve as SUPV IT SPECIALIST (PLCYPLN), responsible for foster the development of others by providing guidance or sharing expertise,and resolve diverse viewpoints/controversial issues. The is a NH-2210-04 pay band position which is equivalent to GS-14 step 10 level.

Duties

Foster the development of others by providing guidance or sharing expertise Conducts marketing and corporate communications and project/program management. Presents organizational briefings to convey strategic vision or organizational policies. Resolve diverse viewpoints/controversial issues. Directs and executes the development, integration and management of operations concepts, activities, policies, and plans through subordinate staff. Provides senior level managerial expertise regarding all aspects of Information Technology (IT)/Knowledge Management (KM) infrastructure. Initiate actions to resolve major organizational issues. Works with customer at management levels to resolve problems affecting programs/projects. Provides functional and technical support and ensures an understanding across the enterprise of GFE furnished to achieve the mission. Subject matter functional expertise provided includes IT policy development and implementation, IT system and program performance measurement.

Requirements

• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one year probation to assess your ability to perform supervisory duties is required unless previously completed.
• This position has a Temporary Duty (TDY) or business travel requirement of 15% of the time

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Office of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. REQUIRED COMPETENCIES & EXPERIENCE:Candidates MUST possess experience that is IT related. The experience MUST demonstrate the competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience Statement (HR/SME): One year of specialized experience equivalent to the GS-14 grade level the Federal service which includes experience recognizing technical /functional authority, developing cross-functional growth to meet organizational needs. Assessing strategic directions for resolution of mission- critical problems, polices and procedures. Presenting organizational briefings to convey strategic vision or organizational policies.- Participating on high-level teams. Work with customer at management levels to resolve problems affecting programs/projects and managing all resources across projects/programs. Provides senior level managerial expertise regarding all aspects of Information Technology (IT)/Knowledge Management (KM) infrastructure. Supervises and oversees execution of activities in Automation Branch and KM section, exercising the full range of supervisory authority and responsibilities. Performs and directs in depth studies and executes special projects in a variety of management, operations, and administrative program areas. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (NH-03/GS-13). You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceData and Content ManagementOral CommunicationProblem Solving Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13/NH3).

Contacts

• Address M1-W40MAA USA HEALTH CONTRACTING ACTIVITY DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk