Job opening: Guest Service Represtative
Salary: $15 per hour
Published at: Oct 16 2023
Employment Type: Intermittent
About the position: This position will be assigned to the Eagle's Nest Lodging on Youngstown Air Reserve Base, Ohio.
The position is a flexible position, which means you are not guaranteed hours or benefits but could work anywhere between 0 and 40 hours per week. Flex employees will be eligible for the use of the fitness center, lodging, and other activities. Position requires working irregular schedules, to include weekends, holidays, and all shifts.
Duties
Receives and confirms room reservations by letter, telephone, email, or personal contact.
Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
Ensures that only authorized patrons use government-sponsored quarters.
Calculates and posts charges to patrons' account and balances totals with control records.
Accepts payment, makes change, and presents departing guest checkout statement.
Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report. And may prepare consolidated daily activity report.
Ensures that customer service is the first priority. Performs other related duties as assigned.
Process Night Audit procedures and close credit card machines nightly.
Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean.
Ensures housekeeping status of rooms is updated.
Maintains and sells sundry sales items to patrons.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12171116
Requirements
- This position requires the incumbent to complete a background investigation with favorable results.
- Must meet state and legal age requirement for sale of alcoholic beverages.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/30/2023
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience demonstrating the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Contacts
- Address Youngstown Sustainment Services Flight
AFSVC/SVIRF AFRC HR, 2261 Hughes Ave, Suite 156
Lackland AFB, TX 78236-9852
US
- Name: AF Reserve Command NAF HR Office
- Email: [email protected]
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