The primary purpose of the position is to provide orientation and information to assist visitors in making choice during their visit. The work involves providing routine information regarding natural, historic, and cultural features, answering recurring questions, and providing routine information services (that do not have fee collection responsibilities) for visitors.

Duties

Staff park visitor center desks providing quality customer service and information to park visitors; sells materials for park bookstore, operates cash register and completes shift reports; works with Junior Ranger program; issues backcountry permits; assist with lost and found services; may assist with special events setup and take down; and operates audio visual equipment in visitor centers.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-10/20/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-04 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least have one (1) year of general experience. General experience is defined as progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of a Visitor Services Assistant. Examples of general experience include, but are not limited to, working in a retail establishment, greeting visitors, providing information, giving directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least two (2) years of education above high school (60 semester hours or 90 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your course work and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific course work information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected). -OR- Successful completion of a combination of education and experience as described above. . For example, I have six (6) months of the general experience (50% of the experience requirement), and one (1) year of college study from an accredited institution (50% of the qualifying education) that equals 100% of the total requirement.You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Fort Union Trading Post National Historic Site 15550 Hwy 1804 Williston, ND 58801-8680 US
• Name: MWR HR West Team
• Phone: 402 661 1986
• Email: [email protected]