GS-6 Pharmacy Technicians function in various areas of the outpatient pharmacy (East and West campuses). Pharmacy Technicians are under the supervision of the outpatient pharmacy supervisor or a pharmacy technician supervisor. Pharmacy technicians provide various technical support services within the pharmacy department. This position involves providing services related to ambulatory patients.

Duties

Outpatient: Incumbent will perform entry, processing and filling of outpatient prescriptions for scheduled and non-scheduled federal legend drugs and medical devices, over-the-counter products and supply items; patient and customer relations; and preparation and maintenance of various logs, records and reports. The incumbent must possess an advanced technical knowledge of drug and medication brand names, generic names/chemical names, general and special storage requirements, expiration date and beyond use date requirements, manufacturer/ distributor sources, dosage forms, applicable systems of weights and measures and medical terminology to interpret providers' orders and verify correct drug, dosage form, strength and dose is prepared and/or distributed; working knowledge of drug use and dosage forms available to be able to screen drug orders for propriety and assist the pharmacist in solving potential drug related problems; controlled substance discrepancies, working knowledge of hospital computer system(s), specifically the applicable VISTA/CHCS, CPRS, and Class-III software applications and processing options (e.g., ScriptPro, Pyxis and Pyxis CII safe, outpatient prescription processing, etc.) and a thorough knowledge of the operation and basic daily maintenance and minor repair of automated dispensing equipment. Incumbent will provide adequate medication counseling to patient as it relates to medication and other pharmacy services. Controlled Substances: Fills and dispenses prescriptions for controlled substances for Outpatient beneficiaries. Incumbent performs controlled substances inventories as required. The incumbent is required to possess advanced knowledge of principles relating to controlled substances and the requirements of FHCC and Network policy and state and Federal regulations, which apply to these drugs. Knowledge of trending and analysis is necessary to ensure that problems associated with discrepancies in waste, fraud, diversion or abuse are identified quickly and reported to appropriate supervisor(s). Procurement and Stock Maintenance: Performs duties associated with stocking of medications and supplies, to include rotation of stock, checking for and pulling of outdated/expired medications and supply items, cleaning and maintenance of stock shelves and areas. Notifies and coordinates with supervisor, pharmacist-in-charge, and/or supply technicians of medications and supply items needed. GS-6 Pharmacy Technicians require advanced technical knowledge of all aspects of drug characteristics and nomenclature including generic/chemical and brand names, dosage forms, various systems of weights and measures, drug product codes, drug interchangeability and therapeutic equivalence; characteristics and proper documentation of drug packaging; various uses for drugs; FHCC, VA, and DoD regulatory agency requirements for drug storage; special requirements for procurement, storage, distribution and handling of various classes of drugs. An advanced technical working knowledge of usage rates, stock levels, inventory maintenance concepts including just-in-time inventory and inventory turns, equipment utilized for procurement, contract adherence sources is also required. Incumbent has contact and collaborates with employees, co-workers in the pharmacy, medical staff, nursing staff, and other health care providers at the facility, vendors and their support staff or representatives, patients, care givers, and the public in order to obtain information and solve problems, take or give direction, discuss work efforts, and exchange factual information about work operations and patient care. This involves questions about and responses to general technical and procedural issues, clarification of orders and/or issues, and prioritization of issues. Contacts are typically informal and occur in person, by telephone, by email, or in informal meetings at the FHCC. Incumbent prepares medication for mail delivery by utilizing proper procedures including proper envelopes, stickers, entry into software, etc. Work Schedule: Rotating Shift, Days, Weekends Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized?????? Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience. A high school diploma or equivalent; or at least 3 months experience. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-6 Experience. One year experience at the next lower level, and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): Certification. PTCB certification is required at this grade level and above. Demonstrated Knowledge, Skills, and Abilities 1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action. 2. Knowledge of the operation and care of automated equipment 3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents. 4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products. 5. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts. 6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders. References: VHA Handbook 5005 Appendix G28

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Captain James A Lovell Federal Health Care Center 3001 Green Bay Road North Chicago, IL 60064 US
• Name: Vanessa Houliston
• Phone: 725-210-2766
• Email: [email protected]