The Coatesville VA Medical Center is currently recruiting for one full time Administrative Officer (AO). The AO is directly accountable to the Primary Care Service Line (PCSL) Business Manager for the overall planning, implementation and analysis of activities that relate to the daily administrative and clinical operations of PCSL.

Duties

The Coatesville VA Medical Center is a 42-building campus-style facility which sits on 128 acres and celebrated its 85th anniversary in November 2015. There are 396 inpatient and residential operating beds, and the medical center serves as a VA specialty referral facility for inpatient and residential mental health programs. In terms of inpatient beds, there are medical, psychiatry, and community living center (24-hour nursing care), including a highly regarded hospice unit. Additional information can be found on our internet site https://www.coatesville.va.gov/.Major Duties and Responsibilities include: Reporting to this position will be multiple temporary Health Aides Creates and maintains productive working relationships with Primary Care/Medicine Service Lines Serves as a technical expert regarding operational problems and personnel administrative issue Provides guidance on issues such as leave administration, administrative/disciplinary actions, incentive awards programs, motivation and morale, recruitment and placement, position management and classification, and continuing education activities Participates in monitoring clinical productivity and efficiency and, as required, makes recommendations to the Director Ambulatory Care for enhancements that meet Medical Center, VISN, and VHA standards for waits, delays, and customer service Monitors patient satisfaction levels and investigates patient complaints Develops data management procedures and systems that produce accurate reporting of workload and resource utilization Assists the Business Manager in the formulation of the annual budget submission Coordinates all Fund Control Point activities Provides quarterly reports to the Primary Care Service Line Business Manager assessing current status of all Fund Control Points and proactively communicates changes in workload which may impact the budget Develops both long and short-range policies and plans for PCLS administration by coordinating the needs of the organization Plans, coordinates, implements and recommends action concerning equipment, supplies, budget, space, and personnel Work Schedule: Monday-Friday 8:00 am to 4:30pm Compressed/Flexible: Not available Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD014940 Relocation/Recruitment Incentives: N/A Critical Skills Incentive (CSI): N/A Permanent Change of Station (PCS): N/A PCS Appraised Value Offer (AVO): N/A Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/25/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: Applicants must have one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Administrative Officer at the GS-9 level. To be creditable, this experience must have been equivalent to at least the GS-07 level in Federal service. Specialized experience related to this position includes (????add specialized experience examples) OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Administration and ManagementAttention to DetailDecision MakingInformation ManagementTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but includes walking and lifting/carrying files and other light objects. The work environment involves the normal risks and discomforts typical of administrative work in a medical care delivery setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Coatesville VA Medical Center 1400 Black Horse Hill Road Coatesville, PA 19320 US
• Name: Laura Batcheller
• Phone: 720-576-3315
• Email: [email protected]