This position is located at the VA Medical Center in Boston, MA. The Secretary provides administrative and clerical support to the Office of the Chief in Dental Service.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include, but are not limited to: Keeps the office running smoothly and efficiently Screens calls and visitors and independently responds to inquiries and problems using discretion, tactfulness, and confidentiality Provides assistance to the Advanced Medical Support who handles scheduling and the Pathways Student who handles the reception desk Screens telephone call from officials, employees, supervisors, other Federal agencies and the general public Receives incoming mail; sorts and routes to appropriate staff Types and composes various types of correspondence, such as minutes, letters, memoranda, agendas, spread sheets, work orders, etc. Records meeting minutes and follows through by tracking and providing reports/data Schedules meetings and reserves conference rooms Provides in-service and training to clerical staff to keep them abreast of all changes and updates for the administrative office of the service Prepares monthly on-call schedule for the service and coordination of vacation schedules Serves as timekeeper Assists in receiving visitors and patients to the office and clinic Performs other duties as assigned. Work Schedule: Monday-Friday; 8:00am-4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Financial Disclosure Report: Not Required

Requirements

Qualifications

Specialized Experience: At least one (1) full year of specialized experience that has equipped you with the knowledge, skills, and abilities necessary to successfully perform the duties of this position. To be creditable, this experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal Service. Specialized experience is experience performing clerical/administrative duties in an office environment; providing administrative support; preparing a variety of correspondence and reports; using computerized office equipment and software such as Word, Excel, and/or other related software; managing appointment scheduling for conferences, meetings, etc.; preparing meeting agendas and minutes; creating and maintaining accurate filing systems; and interacting with clients in a professional, courteous manner while assessing and attending to their questions and needs. NOTE: Your experience must be fully documented in your resume and must include job title, duties, month and year start/end dates AND hours worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: CommunicationComputer SkillsForward ThinkingLearning IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work requires walking standing, bending, lifting, pushing wheelchairs, patients and stretchers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA Boston Healthcare System 940 Belmont Street Brockton, MA 02301 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]