The primary purpose of this position is to assist the Benefit Eligibility Support Team (BEST) Division Manager, and staff, advising them on the effectiveness and efficiency with which the BEST Division carries out its programs and functions. The incumbent performs analytical and evaluative work associated with line and program activities.

Duties

Major duties include but are not limited to:

Requirements

• You must be a U.S. citizen to apply for this job
• Selective Service registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Selected applicants may be required to complete a probationary period.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/27/2023. TIME IN GRADE: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position. To support your claim of time in grade, you must submit your most recent appointment, promotion, within grade increase SF-50 (not an award or general adjustment SF-50). See the required documents section for more information. Note: multiple SF-50s may be required to adequately illustrate you have the requisite time-in-grade. SPECIALIZED EXPERIENCE: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience must demonstrate the following: Knowledge of planning and conducting studies include; research, work sampling, and analyzing a wide variety of operational data in order to evaluate and measure the effectiveness and efficiency of organizational operations and complete recommendations. Must also demonstrate communication skills to present, explain data, and articulate findings to upper level management; experience planning, organizing and coordinating work; using creativity and ingenuity to develop, analyze and propose solutions to problems; and demonstrate skills and experience with or understanding of continuous process improvement strategies within a federal organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have A Ph. D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M, if related. Transcripts (official or unofficial) must be submitted when using any part of education to qualify. All education claimed by applicants will be verified by the appointing agency accordingly. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at the GS-09. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. If found to be eligible based, in whole or in part, due to education, an official transcript is required directly from the institution to confirm your degree.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Nashville Regional Benefit Office 110 9th Avenue S Nashville, TN 37203 US
• Name: Fletter Matlock
• Phone: 000-000-0000
• Email: [email protected]