This position is located within the Pathology and laboratory Medicine Service, VAMC Huntington, West Virginia, and is the primary data analyst and administrative/transcription support for the department. The incumbent of this position also provides support within the Pathology and Laboratory Medicine Service and will also be called upon by the Chief of Pathology and Laboratory Medicine, Laboratory Manager and Supervisors to assist with projects falling within their knowledge and skill levels.

Duties

Major duties and responsibilities will include: Enters pertinent information into an automated tracking system and patient report record systems. Prepares reports, including patient reports, to assist with compliance monitoring for completion of the Pathology and laboratory Medicine programs which are reported to the facility as well as network leadership. Uses software applications to draw information to prepare/assist in preparation of reports. Assists in the planning, review and reporting of data/statistical results. Maintains and manages databases which contain a wide variety of Veteran specific information and provides analysis of such information. Performs a variety of administrative duties regarding computer lab supplies and uniform inventory, coordination of events and venues, and maintains records of each for reports to the VISN, Medical Center Director, and Chief of Pathology and Laboratory Medicine Service. Arranges government transportation, order supplies, equipment, etc. Receives telephone and visitors in a prompt and courteous manner. Makes appropriate referrals. Receives and directs callers, patients and visitors. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Telework: N/A Virtual: This is not a virtual position. Position Description Title/PD#: Program Support Assistant/190130 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Physical Requirements: The physical demands for this position involve walking, talking, use of telephone, etc. Strenuous physical activity is not required although the incumbent is expected to withstand pressure and stress as part of their day to day activities. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Examples of specialized experience would typically include, but are not limited to: Maintaining calendars, appointments and schedules. Provides administrative support. Orders office supplies for service. Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem. Performs proficient clerical and transcription support, ensuring appropriate administrative processes are maintained. Receives, refers and contacts members of the staff, agency and persons outside the agency ranging from other government agencies to the general public, acts as liaison to other managers and staff within the organization and provides accurate advice on procedures, reports, requirements and other matters necessary to implement the programs' policies, directives and instructions. OR Applicants may also combine education and experience to qualify at the GS-06 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-XX. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The physical demands for this position involve walking, talking, use of telephone, etc. Strenuous physical activity is not required although the incumbent is expected to withstand pressure and stress as part of their day to day activities. Work Environment: The incumbent should observe normal safety precautions while working. Primary duty location is an office environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Huntington VA Medical Center 1540 Spring Valley Drive Huntington, WV 25704 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]