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Duties

WHAT IS THE TAXPAYER ADVOCATE SERVICEDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. *Meets with top-level managers, directors and executives within TAS and the IRS to define the overall goals and objectives of the project. *Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Departmental, TAS and IRS goals, schedules, and policies. *Prepares recommendation for personnel and budget requirements to accomplish the project; negotiates with managers, directors and executives of various components of TAS and the IRS to obtain needed resources and support. *Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project. *Directs, coordinates, and integrates the work of employees who are assigned to the project either full or part-time. Reviews the work of project participants for adherence to established policies and to ensure compatibility and consistency in meeting overall project objectives.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GRADE 15: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience includes: Experience with multiple business operating divisions, and of the interrelationships among their programs; Experience with operations, organizations, and procedures sufficient to determine appropriate action to take and the ability to communicate and apply this knowledge as needed; Experience with IRS mission, organization, policies, practices and procedures; Experience with program areas specific to the Taxpayer Advocate Service; Experience with the interpretation of relevant laws, regulations, rulings, policies, or procedures to research and advise on specific questions or problems; Experience with project management, and leading projects including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement, employing cost-benefit analysis methods, achievement strategies, tools of quality assurance and quality control; Experience in leading analysis of data, formulating conclusions from data, and providing strategies to improve operations based on findings; Experience leading multiple concurrent programs and/or projects with a wide range of co-workers, executives, and leaders within and/or outside the Service, to provide top management with analysis of major issues of strategic importance, to develop new approaches and to prepare policy options and action plans; Experience in oral and written communication sufficient to develop, persuade, and negotiate a wide range of technical and implementation issues; Experience with SharePoint navigation and management of library content. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TAS - Deputy National Taxpayer Advocate 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748