This position is within the Division of Administrative and Emergency Services (DAES), Office of Management Services (OMS), in Rockville, Maryland. The incumbent in this position provides a variety of administrative, analytical, and customer support. The incumbent reports to the Director, DAES.

Duties

Conducts Office Business Operations: Provide and maintain excellent, professional customer service and demeanor to all customers. Customers consist of agency employees, managers, co-workers and supervisors, and the general public. Perform a wide variety of administrative tasks associated with maintaining and supporting the work of the organization. Serve as purchasing agent for DAES using the authorized Government credit card and UFMS by following all policies associated with use of this card/system for supplies, equipment, etc., utilizing prescribed purchasing guidelines and procedures; establishing and maintaining filing systems; timekeeping functions; ensures mail delivery and distribution is performed timely; manages timekeeping of staff. Provide HSPD-12/Badging Office Assistance: Assist in the review of identification card application to ensure compliance with established guidelines, policies, and procedures. Maintain database and properly disposes of identification cards. Provide assistance to the Director, DAES for all MOUs between Indian Health Service Headquarters and participating Indian Health Service Area Offices by issuing employee PIV cards for Area Office employees and other OPDIVs. Provide Customer Service and Support: Provide professional customer service to meet the customer's needs. Customer consist of agency employees, managers, co-workers and supervisors, applicants and the general public. Serve customers to assess needs, provide assistance, resolve problems, satisfy expectations, and answer questions. Receive visitors for the Office and escorts to the appropriate destination or staff member.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-clerk-and-assistant-series-0303/ In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-07: Knowledge of mission objectives, goals, plans and administrative secretarial activities which entail having responsibility of deadlines and commitments in an office setting. Setting up meetings, conferences, arranging official government travel documents for multiple staff members in an effective timely manner, preparing various highly confidential correspondence and reports, and prepares office and budget related projects. Provides clear, concise, and effective responses to routine inquiries for information, etc., and/or answering questions on program operations including technical matters. GS-08: Serving as a lead in an office environment handling multiple responsibilities, deadline and commitments. Applying routine and non-routine administrative support activities utilizing policies, procedures, regulations and guidelines. Monitor and track budget expenditures for office supply and services acquisition and management action items. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US
• Name: Latoya Smith-Butler
• Phone: (301) 443-5866
• Email: [email protected]