About the Position: Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. Coordinates, prepares and monitors schedules for dental care providers, clerks, impaneled Soldiers and their chain of supervision. Performs a variety of administrative duties associated with patient care and treatment.

Duties

Perform the full range of receptionist, record keeping and clerical duties within the dental clinic setting. Provide information pertaining to the clinic, hospital policies, procedures, and locations to patients, family members, staff, etc. Receive appointment requests by telephone and greet clinic visitors and patients. Maintain patient records, electronically and hard copy, in accordance with appropriate rules, regulations, and policies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Temporary duty travel (TDY) of 5 % may be required.
• This is an Inclement Weather Essential position. The incumbent is expected to make every attempt to report for duty on time and/or remain on duty during inclement weather conditions.
• This is an Mission Essential position. The incumbent is expected to make every attempt to report for duty on time and/or remain on duty during inclement weather conditions.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing administrative and/or clerical support duties, such as: scheduling appointments, record keeping and filing; providing information to patients, professional medical staff, and the general public; and utilizing a computer and office automation software programs. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: ClericalComputer SkillsCustomer Service (Clerical/Technical) Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks may not be promoted more than 2 grades within the preceding 52 weeks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CI DHA SW KENTUCKY MKT-BLANCHFIELD ACH DO NOT USE Fort Campbell, KY 42223 US
• Name: Army Applicant Help Desk