This position serves as a Chief Well-Being Officer (CWO) at a VA Ann Arbor Healthcare System. The CWO is responsible for creating and maintaining a facility-wide culture of well-being and increased resiliency through collaboration with key program offices, executive leadership, middle management and employees to support self-care and practice redesign efforts.

Duties

The CWO is responsible for addressing the unique needs of health care professionals by improving the efficiency of the practice environment and improving elements of organizational culture such creating collegiality and community, advancing leadership behaviors among clinical and section leaders, creating peer support and other support resources for those in distress. It is imperative that the CWO be able to work effectively across multiple disciplines and health care professions to effect system-level change. The CWO is responsible for creating and maintaining a facility-wide culture of well-being and increased resiliency through incorporation of specific Whole Health practices and collaboration with key program offices, executive leadership, middle management, and employees to support self-care and practice redesign efforts. The CWO is responsible for addressing the unique needs of healthcare professionals by improving the efficiency of the practice environment and improving elements of organizational culture such as creating collegiality and community, advancing leadership behaviors among clinical and section leaders, creating peer support and other support resources for those in distress. It is imperative that the CWO be able to work effectively across multiple disciplines and healthcare professions to effect system-level change. The CWO is expected to perform clinical duties 25-30% of their time. Establishes a strategic vision of why and how VA Ann Arbor Healthcare System will improve the work environment to advance the well-being of all health care professionals. Advises Executive Leadership Team members on a facility-wide strategy to advance well-being. Works collaboratively with all levels of staff within the facility including Executive Leadership, Employee Experience/Engagement, Whole Health, System Redesign, Occupational Health, unit supervisors and others in assessing, developing and maintaining staff employee well-being activities. Evaluates health system culture, identifies issues in the workplace that affect morale and makes sure any proposed changes are inclusive to all employees. Implements effective evidence-based, group-level interventions and system-level interventions. Implements systems-level interventions on efficiency of practice, participatory management and empowering health care professionals to develop their voice on culture. Regularly monitors and reports outcomes, including measures of engagement, professional fulfillment, return on investment, value on investment, and tracks how they change with the introduction of interventions. Coordinates and works with mental health leaders to decrease stigma and improve access to and awareness of peer support and mental health services. Provides direct assessment of professional fulfillment and distress, benchmarks the organizational experience relative to other medical centers, and tracks these measures over time. Will identify opportunities for improvement that require greater time, attention and support from leaders outside the work unit to make progress and champion improvements with appropriate leadership. Oversees longitudinal assessment of employee well-being across the organization. Oversees assessment of the efficacy of well-being interventions and progress toward Health system goals. Oversees implementation of well-being programming which is commensurate with the needs of different populations of clinical staff. Works with other system leaders and stakeholders to advise and support work unit and system-wide initiatives centered on fostering employee well-being. Work Schedule: Monday-Friday (8:00 a.m. to 4:30 p.m.) Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 92174-0 Financial Disclosure Report: Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to a background/security investigation
• Must be proficient in written and spoken English
• Selected applicants will be required to complete an online onboarding process

Qualifications

BASIC REQUIREMENTS. Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.) Education (1) Have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology. There are no job assignments in VHA that require the skills of a school psychologist; therefore, an applicant with a degree in the specialty area of school psychology is not eligible for appointment. Strictly for the purpose of determining eligibility for appointment as a psychologist in VHA, there is no distinction between the specialty areas (with the exception of school psychology). OR (2) Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions: (a) the re-specialization program must be completed in an APA or a CPA accredited doctoral program; and (b) the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed. NOTE: The applicant must provide an official transcript and/or certificate documenting the completion of the re-specialization program, which includes completion of an APA or CPA internship. [Psychologists who have successfully completed a re-specialization program as described above and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the educational requirements of these qualification standards.] [OR (3) Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature.] AND (4) Internships (a) Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed. OR (b) New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern; OR (c) VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement; OR (d) Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. (NOTE: Once board certified, the employee is required to maintain board certification.) [OR (e) Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program. If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program. NOTE: Psychologists who meet the requirements of this revision and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the requirements of this qualification standard.] Licensure. Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia. Loss of Credential. A psychologist who fails to maintain the required licensure must be removed from the occupation, which may result in termination of employment. At the discretion of the appointing official, an employee may be reassigned to another occupation if qualified and if a placement opportunity exists. Board Certification and Loss of Credential (1) Board Certification. Persons hired to psychology positions in the VHA who completed an internship that was not accredited at the time the program was completed must be board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. The board certificate must be current and the applicant must abide by the certifying body's requirement for continuing education. (2) Loss of Credential. Once board certified, psychologist must maintain a full, valid and unrestricted board certification to remain qualified for employment. A psychologist who fails to maintain the required board certification must be removed from the occupation, which may result in termination of employment. At the discretion of the appointing official, an employee English Language Proficiency. Psychologists must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, section A, paragraph 3j. Grade Determinations. GS-14 Psychology Program Manager (a) Experience. At least 3 years of experience as a professional psychologist, with at least one year equivalent to the GS-13 level. (b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines. Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools. Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view. Skill in managing and directing the work of others to accomplish program goals and objectives. Ability to translate management goals and objectives into well-coordinated and controlled work operations. Ability to establish and monitor production and performance priorities and Standards. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. References: VA HANDBOOK 5005/103 PART II APPENDIX G18 dated February 7, 2018

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Physical Requirements: The work of the psychologist is largely office based and in a sedentary setting. No manual labor is required above ordinary situations. Incumbent must be capable of using a computer given that all clinical charting is electronic.

Contacts

• Address Ann Arbor VA Medical Center 2215 Fuller Road Ann Arbor, MI 48105 US
• Name: Jeremiah Ferguson
• Phone: 734-882-3036
• Email: [email protected]