The incumbent is assigned to James H. Quillen VA Medical Center (JHQVAMC) and serves as the Employee Assistance Program Coordinator. The incumbent works with management and supervisors providing advanced planning for situations such as organizational changes, legal considerations, emergency planning, and response to unique traumatic events.

Duties

The incumbent serves as the Outpatient CBOC Supervisor providing the full range of therapeutic services for the CBOCs associated with the Mountain Home Mental Health Outpatient Services. The incumbent assumes the administrative and clinical responsibility for the management of the assigned employees of any person-class who function within the outpatient clinic setting, while consulting and collaborating with Chief of Mental Health Outpatient Services on daily operations. The incumbent is directly responsible for the success of mental health services delivered through the Outpatient Mental Health Clinic, while also contributing to the administrative oversight of outpatient psychotherapists at multiple locations (i.e., Morristown, Norton, Sevierville, and Bristol). Additionally, the Program Manager will provide administrative assistance to the Chief of Outpatient Mental Health, Deputy ACOS for MH, and ACOS for MH, in support of the full range of psychotherapeutic service provision within the Service. Duties include but are not limited to: Plans, implements, and provides clinical and managerial oversight to Clinical Services within the Mental Health Outpatient Services, primarily through CBOCs, including requirements for staff, program coordination, education and training activities, and clinical consultation. Has direct or indirect (through subordinate supervision) administrative and professional supervision of subordinates. Ensures efficient operations for the provision of services through the CBOCs and MHC. Assures that staff members are trained and competent to perform the duties assigned. Responsibilities include supervision of staff, program management, and administrative responsibilities that are complex in scope and cover a significant portion of the Outpatient Mental Health Clinic. Scope of service includes: Community Based Outpatient Clinic (CBOC) Mental Health (Bristol, Norton, Rogersville, Morristown, Campbell County, and Sevierville) Mental Health Clinic Care Coordination Works with the Chief of Mental Health Outpatient Clinic at James H. Quillen VAMC to ensure accurate and current credentialing of assigned licensed staff, compliance with standards of practice and documentation, ethical practice, and high-quality service delivery. Reviews and updates Scope(s) of Practice, Competence Assessment(s), and practice oversight with the Chief of Outpatient Mental Health, Deputy ACOS, ACOS for MH, and the overall Mental Health Leadership Team. Assesses and assists with the professional development of peers and subordinate staff. Support staff in the team building process by promoting collaborative interaction and creative problem solving. Work Schedule: Monday through Friday 7:45am- 4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Grade Determinations: Supervisory Licensed Professional Mental Health Counselor, GS-12 (a) Experience, Education, and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills, judgment, and competency. (b) Assignments. At this level, LPMHCs administratively supervise their licensed staff and/or graduates and are considered LPMHC subject matter experts and may serve as the discipline lead. LPMHCs may provide treatment to patients. They direct the development and implementation of services and treatment to patients through the administrative supervision, mentoring, and oversight of assigned clinical staff. Their experience must demonstrate practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. (c) Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-11 grade level, the candidate must demonstrate all of the KSAs below: 1. Ability to administratively supervise other providers and conduct meetings. 2. Ability to maintain a professional environment by following organizational policies, guidelines and safety standards. 3. Ability to establish and clearly communicate guidelines and performance expectations for staff. References: VHA Handbook 5005/106, Part II Appendix G43, April 3, 2018 The full performance level of this vacancy is GS-12. Physical Requirements: See VA Directive and Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address James H Quillen VA Medical Center Corner of Lamont Street and Veterans Way Mountain Home, TN 37684 US
• Name: Annie Troublefield
• Phone: 919-396-2226
• Email: [email protected]