The employee serves as a Social Work Associate at the William "Bill" Kling VA Outpatient Clinic located in Broward County, Florida.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but may not be limited to: Expedites treatments and implements objectives for the Veteran, providing total social services to selected cases in which goals can be achieved. Assists Veterans with filling out applications/paperwork, forms (including but not limited to Advance Directives paperwork), gathers information, handles details around case management and care coordination such as VA benefits, Medicaid applications, assisted living facilities and contract community nursing home placement. Provides routine case management/care coordination, taking full responsibility for execution of tasks in support of psychosocial needs. Initiates home health services, Community Adult Day Health Care services, etc. and collects information including contact information about the Veteran's significant others are typical tasks. Follows Medical Center policies and ensure all activities are updated in the Veteran's medical record. Performs assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving Veterans. Interviews Veterans and/or their caregiver face to face or by telephone to assess the need and develop a patient centered plan to meet the identified needs. Ensures follow-up to ensure continuity of care. Maintains knowledge of changes in the referral procedures for community services and makes social work staff aware of the new procedures. Performs other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicant(s) must meet all of the following requirements: English Language Proficiency - In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. BASIC EDUCATION REQUIREMENT: A bachelor's or higher degree from an accredited college or university in major fields of study such as: social welfare, sociology, psychology, public administration, philosophy, education, anthropology, history, economics and/or English. NOTE: You must submit a copy of your transcript with your application. Education cannot be credited without documentation. SPECIALIZED EXPERIENCE: Requires at least two years of experience as a social welfare worker or social work assistant in a voluntary, public, social, or health agency that is equivalent to the next lower grade in the Federal service. At least one year of this experience must have been in a medical setting. Specialized experience is experience in a program of direct social welfare services that required the application of program policy and operation knowledge in providing social welfare services and/or assisting social workers. Examples of specialized experience would typically include providing assistance and service support as prescribed by social workers in conjunction with patients' treatment plans; interviewing patients; obtaining and compiling data; and assisting with local, state or federal benefits and referrals for food, shelter, transportation, etc. (Resume(s) must clearly support the duties and experience required for this position. We will not make assumptions regarding experience.) A Quality Ranking Factor has also been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor. The quality ranking factor for this position is: Basic Life Support Certification You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical)Influencing/NegotiatingInterpersonal SkillsPlanning and EvaluatingQuality Ranking Factor IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work involves sitting, standing, and walking and is carried out within the confines of the office/workspace provided. Work will be done in Ambulatory Care/specialty care clinic locations. Much of the work will be carried out in the integrated team-work space. The employee works in proximity to Veterans and is therefore, occasionally exposed to communicable disease. The employee may also be subjected to hostile behavior during an interview and defensive maneuvers to protect self may be necessary. Employee may be required to drive a government vehicle to other sites of care; community meeting; outreach events or other appropriate functions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application to verify your basic education.

There is no educational substitution for Specialized Experience at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]