The Prosthetic Representative administers and performs work concerned with rendering prosthetic and sensory aids services to disabled patients. The work requires the application and interpretation of laws concerning benefits available to disabled patients and of the regulations, procedures and practices based thereon and, in addition, a specialized knowledge of the medical and psychological problems directly related to the use of prosthetic devices.

Duties

Develops local organizational policies and procedures consistent with national policies and procedures Implements new local and national guidelines Implements new directives, program and policies Implements Joint Commission standards of care Responsible for the proper application of laws, rules and regulations Keeps abreast of current issues in the health care industry and technological advancements Serves as technical advisor and subject matter expert Establishes long and short-term program goals Participate in team discussions in relation to program goals for implementation purposes Develops proposals, business plans and action plans Adjusts workload and develops performance measures Develops tools that allow monitoring of a quality assurance program Analyzes, reviews and evaluates the results of various monitors and databases Develop Statement of Work for service contracts. Confers with contractors and other health care workers Conducts home and vendor visits to determine contractor compliance with Statement of Work and evaluations for recommendations regarding home modification Inspects and recommends approval of contractor prosthetic shops Sets guidelines and procedures to ensure safe work environment and use of safety equipment Reviews medical and administrative files of Veterans and determines eligibility Informs Veterans and family on different appliances and services available Interviews Veterans and inspects prosthetic equipment /appliances Assesses and provides technical guidance concerning equipment and benefits to beneficiaries Coordinates specialty programs which include: Home Oxygen, Automobile Adaptive Equipment, Home Improvement Structural Alterations (HISA) Coordinates specialty clinics which include wheelchair, amputee, Major Medical Special Equipment Committee (MMSEC), Preventive Amputee Team (PA VE), etc Acts as Chairperson on local facility committees, workgroups, teams Ensures clinic decisions are implemented Represents the department in public relations activities i.e. lectures, town halls, and in-services Communicates and responds orally or in writing with management and/or stakeholders Responds to a variety of correspondence i.e., contractors, Home Oxygen program issues, and congressional Prepares and presents lectures to VA and/or non-VA functions Resolves conflicts impacting program supported issues Administers Veterans appeal process Plans, schedules, reviews work including projecting and forecasting Plans, develops and prepares budget estimates Analyzes costs to develop cost containment initiatives Executes and controls established spending plans Manages, maintains, and controls inventory Manages resources i.e., space, equipment, supplies, personnel Responsible for effective utilization of all resources Work Schedule: 8:00am - 4:30pm Functional Statement #1469A Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements Citizenship. Citizen of the United States. Experience and Education. Individual must meet at least one of the requirements below. (1) Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or (2) Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. Grade Determinations GS-11: Must possess one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (1) Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity. (2) Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work. (3) Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels. (4) Ability to assist in staff development, outcome management, and strategic planning. (5) Ability to act as liaison between staff to resolve informal employee complaints and concerns. (6) Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. The full performance level of this vacancy is GS-11. References: VA HANDBOOK 5005/94 PART II APPENDIX G34

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Charlie Norwood VA Medical Center One Freedom Way Augusta, GA 30901 US
• Name: Reginald Young
• Phone: 704-638-9000
• Email: [email protected]