This position supports the VA Palo Alto Health Care System Radiology Service. The incumbent serves as a Program Specialist performing a variety of office management, administration, and personnel management duties in support of the Radiology Service.

Duties

Manages various administrative processes within the office and ensures that procedures meet the needs of the Service Chief and clinical operations and are consistently understood. Evaluates procedures and determines when changes need to be made and independently affects the changes as they relate to duties assigned. Assists in the management and preparation of various clinical and administrative subjects that include: Quality assurance; Staff and physician recruiting, credentialing, in-processing, and scheduling; all staff meetings; SharePoint and website maintenance and development. Maintains office files and ensures they are compliant with applicable regulatory guidance. Maintains office publications and directives, ensuring they are current and updated periodically. Reviews all incoming correspondence, distributes to the supervisor and other staff members as appropriate, and prepares replies to general inquiries and routine actions, as they relate to the clinical operations. Responds to inquiries and administrative concerns/problems. Prioritizes, prepares, and coordinates responses to inquiries that are of a one-time and information-sensitive or confidential nature. Responds to administrative issues and inquiries and resolves a variety of conflicts regarding administrative policies and processes among organizational issues. Provides comprehensive support to the Administrative Officer on confidential personnel matters such as annual and mid-year performance appraisals, performance awards, personnel record maintenance, recruitments, and pay panels. Assists employees with resolving pay problems, leave issues, and any other situation relating to pay, time, and attendance. Work Schedule: Monday - Friday / 8:30 a.m. - 4:00 p.m. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist- Radiology Service/PD6520-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Au Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/13/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS0-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Interprets personnel management principles, theories, practices, and techniques to assist in the understanding of policies and procedures pertaining to pay, performance, recruiting, and systems knowledge. Analyzes and evaluates methods and techniques to identify and resolve procedural issues and problems. Provides a wide variety of administrative and management support services. Communicates orally and in writing, both individually and in groups, to provide information related to organizational, administrative, and procedural matters. Uses personal computers, systems/applications, and organization office automation applications (word processors, spreadsheets, databases, etc..). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related (transcripts required). OR, Combination: Applicants may also combine education and experience to qualify at this level. Combination of specialized experience as described above, and graduate education as described above which totals at least one year. [To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.] You will be rated on the following Competencies for this position: Administration and ManagementCustomer Service (Clerical/Technical)Project ManagementTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some light physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Palo Alto VA Medical Center 3801 Miranda Avenue Palo Alto, CA 94304 US
• Name: Desiree Carter
• Phone: 504-314-5492
• Email: [email protected]