This Program Specialist position is in Surgical services at the Providence VA Medical Center, located at the Providence, RI location. This position is full-time at 40 hours per week.

Duties

The Program Analyst position is pivotal in deriving and analyzing qualitative and quantitative information from which the most efficient and highest quality health-care services can be implemented. The incumbent serves as the primary source of expertise in data collection and creating innovative tools for front-line users. In this role, the incumbent implements improvements based on analysis. Duties include, but not limited to: Ensures that both productivity and efficiency are being monitored in real-time and works closely with service leadership to develop improvement plans. Formulates data-driven solutions for operations, innovation and strategic planning for the entire service. Responsible for specialized work providing information management, data analytics, and informatics development, supporting the continual improvement of the service line. Subject matter expert on obtaining and interpreting data for the service and will provide accurate, concise information that will be used to determine the effectiveness of the care provided within the service line. Functions as the information manager and conducts research as necessary for various projects and performance evaluation, as well as upon request by Surgical staff and leadership. Extracts and analyzes data quantitatively and qualitatively to develop reports and/or presentations both to or for service leadership. Analyze provider and clinical team outcomes data, documentation data, clinic utilization and productivity data and report this information on a regular basis. Recommend and implement solutions for optimizing clinic function and workload capture in efforts to expand the service line's ability to meet the demand of the Veteran population. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday; 8a-4:30p; 40 hours a week. Compressed/Flexible: Not Authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD650-03284-0 and PD650-03285-0 Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required. Notifications: This position is in the Competitive Service. Applicants must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is a LIUNA Bargaining Unit position. This position is covered by locality-based comparability pay. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: GS-7 Grade Requirements: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to identify customers' situations properly and perform the tasks required to resolve the problem accurately and in a courteous, tactful, helpful and timely manner. Must have knowledge of health informatics tools and concepts Responsible for the orientation of staff to all IT-related functions Ability to effectively engage and communicate with staff to implement necessary changes based on systems analysis Relationships with supervisors, colleagues, and Veterans must be consistently cooperative and courteous in nature, and overall, contribute to the effectiveness of the service OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: One (1) full year of successfully completed graduate (Masters) level education or superior academic achievement. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelor's degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Minimum Qualifications GS-09: Specialized Experience - To qualify for specialized experience, you must have one year or equivalent experience at the GS-07 grade level. To be creditable, this must be included in your resume. Examples of specialized include: Extracts and analyzes data quantitatively and qualitatively to develop reports and/or presentations both to or for service leadership. Assists with HR functions such as submissions for update/fills, new positions, separations, and conversions within the currently available resources (eBOS, HR Smart,USAStaffing, etc.) and performs these duties as needed on a regular or intermittent basis. Ability to function at a mostly independent level with a fair amount of autonomy to manage his/her assignments Expert knowledge of VA applications and commonly used software/hardware is necessary along with the ability to train others to use them self-sufficiently. The incumbent must have skill and ability in assisting staff who are not tech-savvy become proficient in computer functions necessary to perform duties. OR Education Requirements (transcripts required): Master's or equivalent graduate degree OR Two full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related OR Combination of Specialized Experience and Education: Applicants can qualify if they have a combination of specialized experience and education. Only education in excess of the first 60 semester hours (i.e. beyond the second year) of graduate level education is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required You will be rated on the following Competencies for this position:Administration and ManagementAnalysis and Problem SolvingComputer SkillsInterpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Providence Healthcare System 830 Chalkstone Avenue Providence, RI 02908 US
• Name: Courtney Kreshak
• Phone: 4012737100
• Email: [email protected]