The Richard L. Roudebush VAMC is hiring for a Communication Specialist to act as the facility My HealtheVet Coordinator. My HealtheVet, Social Networking Media and Secure Messaging are important components of the VA's transformation to the 21st Century. My HealtheVet Communications Specialist serves as facility champion, leads facility teams to support existing and future Veteran communication initiatives, coordinates local implementation, training, communications, outreach and support efforts.

Duties

MHV Coordinator leads the facility's efforts to integrate MHV and SM among healthcare providers and patients. Responsible for establishing and managing communications plans that identify target audiences. Supporting and guiding facility VHA public affairs officers and stakeholders about My HeatheVet. Oversees MHV's online presence and web content and leads innovations to keep facilities MHV on the cutting-edge. Establishes and manages the training plans. Establishes, develops, and implements local MHV-related goals. Formulates a marketing strategy from research, reports, products and organizational data. Develops multimedia campaign materials. Researches and writes articles, news releases and briefs for inclusion in publications and for release to other media. Maintains liaison with VISN and national MHV teams and coordinators to ensure correct, current and accurate portrayal of information is provided to meet objectives. Manages multi-disciplinary teams comprised of professional, technical and support personnel to coordinate clinical and business functions for the MHV program. Negotiates conflicting demands and manages multiple projects with tight deadlines. Serves as the facility liaison to the MHV National Program Management Office and National Help Desk. Utilizes interpersonal communication skills to deal with Veterans who are difficult, hostile, or distressed, working with co-workers, supervisors, and high level management, and negotiating. Work Schedule: 7:30am- 4:00pm, Monday- Friday Compressed/Flexible: Not Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position is authorized for telework on an Ad-hoc basis. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Communications Specialist- My HealtheVet Coordinator/PD04326A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have the experience equivalent to 52 weeks at the GS-9 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 (developmental) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: establishing and managing communications & training plans, developing mission statement, formulating marketing strategy, developing multimedia campaign materials, researching and writing articles, news releases and briefs, identifying problems and using analytical techniques to resolve them, using interpersonal communication skills to deal with difficult situations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, but may require periods of standing during presentations, briefings, speeches, health fair activities, etc., although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis, IN 46202 US
• Name: Bryan Marvin
• Phone: 734-644-8237
• Email: [email protected]