The incumbent is an integral part of a large Specialty Medicine Integrated Care Community (ICC) within the Minneapolis VA Health Care System (MVAHCS) who will serve as an administrative official for outpatient operations and provide administrative leadership support and guidance. The ICC supports Cardiology, Gastroenterology, Infectious Disease, Oncology, Nephrology, Dialysis, Rheumatology, Preoperative Medicine, Metabolic, MOVE! Weight Management, Pulmonary, and Sleep Medicine. The incumbent

Duties

Duties include, but are not limited to the following: Leading projects from initiation to completion and presenting the results to senior leadership throughout the Medical Center. Compiling all the necessary documentation and information by organizing a project management team. Working closely with the Service Chief and others in implementing and evaluating policies, plans, and internal operational systems. Managing and coordinating all online communication tools such as internal SharePoint websites and other related informational tools, all done in consultation with communication specialists. Coordinating events hosted by officials, with assistance from continuing educational staff and initiatives when warranted. Working with various boards to coordinate regular committee meetings, ensuring all event management steps are completed. Performing audits and special studies to evaluate program effectiveness. Collecting and analyzing data from a variety of sources, measuring results, and reporting findings. Performing the full range of personnel management and administration for an organization with varied functions and activities. Acting as the liaison with the human resources office concerning personnel-related matters. Provides orientation for new staff. Processing new employees by requesting necessary equipment government issues laptop, cellphone, PIV card, and assure that all program access is complete. Providing budget and financial management for WHP and all its programs. Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Daytime - Clinic Hours Compressed/Flexible: Not Authorized Telework: Ad-Hoc may be authorized - VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD607620 Functional Statement #: PD607620 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To be found eligible for this position you must possess one of the following: Specialized Experience: Musthave one year of experience at the next lower-grade level (GS-07) and the following: knowledge Required By the Position Specialized knowledge of theories, principles and practices common to the management of a healthcare system such as Systems Redesign, Lean Six Sigma, Risk Management, Kaizen, and Triple Constraints Model. Comprehensive knowledge of VHA Directives, Business Rules and Performance Measures; VHA Handbook; MVAHCS Policies and Standard Operating Procedures; VHA Support Service Center (VSSC) and MVAHCS Data Cell Reports. Extensive knowledge of Clinic Profile Management, DSS Identifiers and Consult Business Rules. Familiarity with Joint Commission Standards, Commission on Cancer Standards, Allocation Resource Center (ARC), VERA, Managerial Cost Accounting & Analytics (MCAA). A high degree of analytical ability and technical skill in conducting detailed analysis of complex functions and work process. Effective verbal and written communication skills to respond to issues and concerns in a clear and sensitive manner to provide timely responses to resolution. Subject matter knowledge of data application packages to track workload, evaluate data, and make improvements to accurately capture and process data. Expert level computer knowledge and skill. Skill and ability to integrate thorough knowledge of spreadsheets, graphs, Vizio, Microsoft Word, Microsoft Excel, Microsoft Access, Power Point, ProClarity, VHA Service Support Center (VSSC), VistA and other similar products. Ability to select appropriate systems, applications, and formats for assignments as related to content and presentation. OR Master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR L.L.B. or J.D OR You may combine education and experience. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified above. Preferred experience is as follows: background in scheduling, clinic profiles and Bookability standards. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary however the incumbent must be able to navigate the medical center and possess the ability to stand, sit, walk, stoop, bend, reach and twist in order to access a standard office environment. Must have the ability to sit or walk and view a computer screen for prolonged periods of time. Must have the ability to understand, respond, and communicate clearly in person and on the telephone and/or other communication devices. Work is typically performed in an adequately lighted climate controlled area. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

The Education substitution options for this position are:

Master's or equivalent graduate degree

OR

2 full years of progressively higher level graduate education leading to such a degree

OR

L.L.B. or J.D

OR

You may combine education and experience. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified above.

Transcripts are a required document when substituting experience with education.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Melissa Lawrence
• Email: [email protected]