Manages the daily operations of HBPC office and serves as an administrative assistant to the Chief Nurse, Home and Community Based Care Services.

Duties

Program Assistant ensures all clinic administrative requirements meet established standards and completed accurately and within the allotted time frames for each step of the evaluation process. Duties include but are not limited to: Completes assignments in accordance with accepted practices Automated data processing Administrative support Database processing Data management Spreadsheets Timekeeping Scheduling Training will be in the San Juan facility then transition to Ceiba. Work Schedule: Monday thru Friday 07:00am - 3:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Office Automation)/PD672-03360-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2023. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordinating installation for hardware and software; performing daily diagnostics to determine operating problems with electronic equipment; performing routine computer hardware and software inspections; assisting staff in troubleshooting technology; entering IT remedy tickets; assembling and organizing data on programs for meetings and reports; maintaining electronic records; requesting computer access for staff; receiving telephone calls and visitors, determining the nature of the call or visit and directing to appropriate staff; routing correspondence; maintaining an automated calendar; ordering and maintaining office supplies; making travel arrangements; serving as timekeeper. You will be rated on the following Competencies for this position: Analysis and Problem SolvingClient OrientationComputer SkillsCustomer Service (Clerical/Technical)Public Service Motivation Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Requires walking, bending, sitting, standing, and carrying light objects such as papers, books, small parts or driving an automobile. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Rhett Hartgrove
• Phone: 5207921450 15343
• Email: [email protected]