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Job opening: Operations Manager - Service Excellence Lead NF4

Salary: $100 000 - 120 000 per year
Published at: Oct 02 2023
Employment Type: Full-time
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Responsible for fostering continuous improvement, change, discipline, transparency, and high performing teams. Accountable for establishing frameworks, best practices and tools that deliver operational improvements and momentum necessary to achieve and sustain the desired operational performance. Works with the Finance Process Managers to collaborate and agree upon proposed solutions that are executable, deliver real time feedback and quantifiable metrics to lead the implementation of best practices. 

Requirements

  • See Duties and Qualifications

Qualifications

Bachelor’s Degree in Accounting or Finance (Master’s Degree preferred) with four years of related and relevant work experience including finance organization creation experience and management and/or experience in a financial shared services environment; OR an appropriate combination of education and experience that demonstrates possession of the knowledge and skill equivalent to that gained in the above; OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Minimum 3 years of direct application of lean/continuous improvement methodologies (e.g. Lean Six Sigma and DMAIC) in functional areas supporting PTP, Payroll, AR and GL process areas.  Professional certifications and/or licenses with Lean Six Sigma preferred.  Strong knowledge of accounting and financial systems / processes, controls, and ability to translate strategies into financial concepts.  Experience working across multiple levels (including executive level), functions and regions; able to partner, lead and influence others without having a direct reporting relationship. Demonstrated proficiency setting a strategic vision for the overall team and leading the organization in successfully achieving these goals. Demonstrated leadership role managing direct level reports.  Prior experience working in an environment comprising both military and civilian elements highly desired.  Knowledge of DoD Instructions and Marine Corps policies, procedures, rules and regulations is a plus.Understanding of end-to-end AP, Payroll, AR or GL processes and associated technology platforms. High degree of skill in analytical reasoning and the ability to apply that skill in the identification, analysis, and conceptualization of problems.  Able to clearly communicate information to key stakeholders (including executive level) both written and orally.  Demonstrated ability to work effectively in a team environment and in building collaborative relationships with peers and with other stakeholders. Financial process background and systems orientation  (such as Computron, Oracle EBS, etc.). Comfortable working in a fast-paced, high-energy environment. A high degree of proficiency in Microsoft Office suite, especially Excel.Eligible for incremental telework as determined by MR/MF policy.

Contacts

  • Address BUSINESS AND SUPPORT SERVICES DIVISION 3044 CATLIN AVE QUANTICO, VA 22134-5003 USA
  • Name: BUSINESS AND SUPPORT SERVICES
  • Phone: 703/432-0435
  • Email: [email protected]

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