Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations, Buffalo Field Office, Mission Support Branch, located within the Port of Champlain, NY.

Duties

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management. This position starts at a salary of $69,107.00 (GS-11, Step 1) to $107,680.00 (GS-12, Step 10) with promotion potential to $107,680 (GS-12 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this position you will oversees the implementation of programs and policies related to facilities execution and planning. Duties may include: Serving as a program requirement coordinator for major facility and technical projects for a large Area Port of Entry, which requires the incumbent to provide authoritative guidance for the following mission support program areas: facilities, physical security, emergency planning, and technical systems. Developing documents such as official Facility Project Development Requests and serves as the CBP approving official for GSA Statements of Work (SOW) relating to CBP spaces requiring signs off on the SOW prior to the project being advertised for bids. Providing physical security guidance and direction to project architects and construction managers. Editing and approving architectural drawings to ensure adequate security measures are incorporated into the facility design. Serving as the primary project lead in the installation of Access Control, Closed-Circuit TV surveillance system, and Intrusion Detection Systems (IDS). In addition, establishing and maintaining formal key-lock control programs. Serving as the primary point of contact to the CBP Office of Professional Responsibility (OPR) for collateral security duties. Maintaining and updates facility Occupant Emergency Plans (OEP) and develops and coordinates responses to Physical Security Vulnerability Assessments and Federal Security & Environmental Assessments. Researching and creating methods for CBP Office of Information Technology and outside contractors to install updated communications and audio-visual networks within the obsolete wiring systems of Federal facilities. Coordinating IT infrastructure upgrades and IT forecasting and long-range planning. Managing computer and other IT equipment refreshes. Assessing contractor effectiveness for long-term, extensive technical and janitorial service contracts and providing recommendations on contractor proposals. Preparing reports on both the technical and administrative aspects of the program for the information of higher management levels. Making recommendations on funding and budget planning in response to union proposals. When problems occur, interfacing with GSA, the relevant lessor or other contractors, and/or any other party that the incumbent determines must be involved on behalf of management.

Requirements

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing documents such as official Project Development Requests (PDR) Maintaining records in facility tracking systems Implementing and coordinating programs and activities requiring qualitative and quantitative methods. Reviewing information, reconciling conflicting data, devising new and modified methods to analyze finding, researching regulation, policies, and standards to develop and performing in depth analyses. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Monitoring and coordinating maintenance of physical security systems. Assisting with the coordination to upgrade hardware and software to enable back-up, storage, and archiving of security video including notification and alert systems that track back-up performance. Reviewing information, reconciling conflicting data, devising new and modified methods to analyze findings, research regulations, policies, and standards to develop and perform in-depth analyses. Assisting with coordination among key participants for the long-range planning and development of strategies to meet objective and mission. Serving as a liaison between Office of Information Technology (OIT) and system users to ensure that user problems, comments, and complaints are resolved appropriately with Office of Information Technology (OIT). NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: GS-11: Successful completion of a Ph.D. or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M. degree from an accredited college or university may substitute for experience required at this level. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. There is no education substitution at the GS-12 grade level for this occupation. Combining Education and Experience: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 10/06/2023. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Field Operations Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]