This position is under the Associate Chief of Staff, Primary Care and serves as a Program Analyst at one of the Primary Care Area hubs, Clarksville, Chattanooga, Murfreesboro or Nashville. Incumbent primarily serves as an analyst and advisor to HUB management with healthcare analytic evaluations of programs and activities within the Primary Care Service, Tennessee Valley Healthcare System and or Federal agencies.

Duties

The incumbent's primary responsibility is to serve as the Program Analyst for the one of the many programs under Primary Care Service line who is ultimately responsible for providing healthcare analytic project effectiveness of programs and operations for productivity and efficiency of the management of Primary Care Service and/or federal agencies for the area of assignment. Analytic management provides knowledge base evidence and evaluative techniques with assessing the many program developments and execution for improving Primary Care organizational efficiency. Analysis of programs provide management with trends for strategic planning, effectiveness for decision making of healthcare delivery. Incumbent work requires skill in factfinding and investigative techniques, communication both oral and written, and development of presentations and reports such as MS PowerPoint, MS Excel pivot charts. This position also includes knowledge and understanding of budgetary, financial principles related to short- or long-range planning of programs. Other responsibilities include, but are not limited to: Performs analysis and provides analytical packages with recommendations and solutions using a variety of tools including but not limited to: VSSC reports, ProClarity data servers/cubes, Pyramid Analytic servers, Vista reports and Microsoft Office products (ex: Excel,Access, etc.). Responsible for performing analysis of resulting data to include trending and identifying gaps which are used to both assess program compliance and propose changes and/or improvements based on the analysis completed. Develops audit criteria to validate compliance of reported clinical outpatient workload and productivity. Responsible for preparing presentations to relay program changes, growth and possible future short falls to the Hub, Primary Care Management, and facility staff. Uses qualitative and quantitative studies exploring the impact of primary care services and programs. Utilizes a variety of systems to identify and develop data required for use in management and direction of programs Advise management based on polices and objectives, agency mission, and analytical and evaluative methods for assessing programs developments, execution and improving the organizational effectiveness and efficiency. Recommends procedures for preparing, documenting, validating, and presenting resource requirements to higher authority. Analyze policies and directives for evaluation of clinic profile management, clinic grids utilization, Consult management, Contingency Planning, Communications Planning, Change Management, Virtual Care Technologies, Staffing Models, Strategic Planning, Business Planning, Process Improvement, Veterans Experience, etc., for improvement strategies of missed opportunities. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of patient care systems in meeting established goals and objectives for area of assignment. Takes qualitative or quantitative data gathered or received and converts it to quantitative data to further analyze for priorities, cost, and impact of each assigned area. Performs research tasks to obtain a variety of cost, schedule, and performance data; analyzes data to derive relationships involving system parameters, cost variations or to identify variations in baseline parameters. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday to Friday - 08:00am - 04:30pm. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD70869A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-7 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: analyzing problems to identify significant factors, gathering pertinent data, and recognizing solutions; planning and organizing work; and communicate effectively orally and in writing. OR, Education: Applicants may substitute education for the required experience. To qualify based on education you must have successful completion of 1 full year of graduate level education or superior academic achievement. Possess Superior Academic Achievement (SAA): Must meet the qualification requirements for this position using SAA: Must meet the qualification requirements for this position using SAA Rank in the upper one-third of your class in the college, university, or major subdivision. A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study. A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study; and Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. (Transcripts Required) Please visit https://www.achshonor.org/ to see a full list of honor societies recognized by the Association of College Honor Societies OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate education to fully meet the requirements of this position. GS-9 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: analysis of programs provide management with trends for strategic planning, effectiveness for decision making of healthcare delivery. Knowledge and understanding of budgetary, financial principles related to short- or long-range planning of programs; communicate effectively orally and in writing, and development of presentations and reports such as MS PowerPoint, MS Excel pivot charts. Research and investigative skills for improvement of new programs. Maintains operational performance data and prepares detailed review and analysis reports. OR, Education: Applicants may substitute education for the required experience. To qualify based on education you must have successfully completed a master's or equivalent graduate degree or successfully completed two (2) full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D., if related Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate education to fully meet the requirements of this position. Analysis and Problem SolvingCommunicationData ManagementManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the incumbent may sit comfortably to perform work of the position. However, there may be some walking, bending, standing, carrying of light items such as papers and books. No special physical demands are required to do the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
• Name: Tracy Binion
• Phone: 314-939-8817
• Email: [email protected]