About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the 7th Signal Command, 106th Signal Brigade - Fort Huachuca, AZ.

Duties

Operates, programs, maintains, and monitors the CS2100/SL100 and like type telephonic switches. Examines and analyzes status and operation trends of various equipment/circuit performance making recommendations for modification or enhancements when necessary. Performs studies of telecommunication traffic through the CS2100 and provides guidance as needed to supervisor. As needed, interprets and provides detailed reports on the switch. Identifies and resolves telecommunication technical problems to include receiving trouble reports and reviewing and recommending appropriate action for resolution of all ISDN, CS2100 and related troubles within 24 hours of identification of problem. Works with sophisticated and interrelated application and device software programs for voice mail, telephone management, and automated directory assistance systems. Responsible for maintaining the 911 dial plan capabilities by providing up to date directory information and maintaining connectivity to commercial emergency numbers. Installs, tests, repairs, operates, and maintains telecommunications systems and equipment such as HDSL devices, VoIP Handsets, data systems, ISDN and modular telephone systems. Performs work on Electronic Private Branch Exchanges and Carrier VoIP Solutions, which includes installation and removal of equipment, cable facilities, and etc.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Must be able to obtain and maintain CS2100 Carrier VoIP UAIP Commission Certification.
• Must be able to obtain and maintain Cisco Certified Network Associate Voice (CCNA Voice).
• Must be able to obtain and maintain a Secret Security Clearance
• Incumbent is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-MInformation Assurance Workforce Improvement Program.
• TDY up to 15% may be required.
• Overtime and on-call duty may be required on short notice to include nights, holidays, and weekends in support of related mission requirements.
• Required to perform 24 x 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements.
• The incumbent must be capable of operating a motor vehicle (for onsite repairs) and maintaining a valid state driver's license.
• Position requires frequent handling and/or heavy lifting up to 70 pounds. Requires physical examination.
• "See Additional Information"

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Army Cyber Excepted Service (CES) EmployeeCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) PositionsCurrent Department of Army Civilian EmployeesCurrent DoD Cyber Excepted Service (CES) Employee (non-Army)Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service PositionsNon-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service PositionsPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleUnited States Citizen Applying to a Cyber Excepted Service (CES) Position Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. This position is in the Professional Category at the Full Performance Level within the CES Occupational Structure. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by knowledge of and experience by troubleshooting and testing equipment associated with digital data systems and networks; installing and repairing various communication systems and equipment; and operating various types of communication equipment.

Contacts

• Address KB-W6SUAA USA SIG NTWK ENT CTR FT HUACHUCA DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk