The primary purpose of the position is to serve as a program support assistant under the supervision of the Women's Health Nurse Manager and administrative oversight of the Women Veteran Program Manager. The incumbent is responsible for planning, coordinating, and performing a wide range of daily administrative, program, and technical functions to support quality gender-specific services for women Veterans within the VAPIHCS and throughout the Community Based Outpatient Clinic (CBOC) settings.

Duties

Duties include but are not limited to: Collects, compiles, and tracks data and statistical information in support of organization's program operations Enters data into a share folder tracking system and maintains folder with information retrieved from a variety of community providers Generates a variety of reports to include, but not limited to patient demographic reports, Care Assessment Need (CAN Score) listings, and open consult reports Uses software applications to retrieve pertinent information used to validate Women Veteran related projects Ensures scanned files are visible to all providers responsible for coordinating, monitoring, and tracking care rendered to women Veterans Contributes to satisfying local and national VA directives and policies through timely results reporting and data validation Maintains a variety of files for administrative and professional activities including VACO, Joint Commission, OIG, VISN Ongoing Readiness Program, and the National Women Health Services office Processes incoming and outgoing materials such as correspondences, memorandums, and other forms of written communication Prepares, outlines, and drafts letters and responses to inquiries such as congressional correspondences, VISN related requests on recent Veteran sentinel events, and/or Patient Advocate requests Work Schedule: Monday through Friday 07:30am - 04:00pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Support Assistant/PD000000 Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/11/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: one year of specialized experience, equivalent to at least the GS-5 level in the Federal service, that equipped me with the knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of this position and that is typically in or related to the position being filled. Specialized experience includes but is not limited to: Knowledge of the principles, procedures, and tools of data management, such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, data mining, data disposal, and data standardization processes, Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance, Uses computers, software applications, databases, and automated systems to accomplish work, Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems, Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. You will be rated on the following Competencies for this position: ComplianceComputer SkillsInformation ManagementManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary in nature. It occasionally requires carrying light objects such as files, books, and papers. No special qualifications required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Spark M Matsunaga Department of Veterans Affairs Medical Center 459 Patterson Road Honolulu, HI 96819 US
• Name: Cathleen Tittnich
• Phone: 9098257084 X1973
• Email: [email protected]