This position is located within the Iowa City VA Health Care System within the Geriatrics and Extended Care Service Line. The primary purpose of the position is to provide administrative technical support to the Home Based Primary Care [HBPC] Program Director, HBPC Assistant Program Director, HBPC Medical Director, and team members in HBPC, and serves as an information system operator.

Duties

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Major duties include but are not limited to: Ensures that existing patient hospital medical records are obtained for review prior to Home Based Primary Care (HBPC) admission Reminds staff of upcoming meeting, training courses, etc. designated as mandatory by the Program Director, Assistant Program Director and/or Medical Director Informs staff of changes in office procedures and policies at the team meetings Reviews all correspondence by the HBPC team members for any conflict with established policies/procedures and attempting to resolve the issues prior to presenting to the Program Director, Assistant Program Director and/or Medical Director for signature and/or comments Receives and screens all incoming mail, responding to non-technical correspondence and appropriately routing all other correspondence Exercises full control of the staff's travel to be able to independently schedule conferences, arrange travel and accommodations for those attending, and preparing minutes of the proceedings Obligates all monies for the HBPC program Ensures all basic office supplies and equipment are ordered through appropriate fund control points outside of HBPC Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 8:30 a.m. - 4:30 p.m. (work hours may be further discussed during the interview) Telework: Regular telework, 1-2 days per pay period. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Support Assistant/PD50558A and PD50557A Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Bargaining Unit Position: Yes, AFGE

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: screening and directing visitors and callers to appropriate staff members and answering administrative questions as required; personally providing authorized information from files and records or advice on established procedures; determining the eligibility of patients for admission to the Home Based Primary Care (HBPC) program; generating a variety of materials for distribution, including correspondence, forms, statistical reports, etc.; using the necessary format for materials and assuring that correspondence is grammatically correct and error free; requesting office supplies and inventory forms; and initiating computer reports, patient history, and all clinical information as it relates to HBPC patients. Specialized Experience GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: screening and directing visitors and callers to appropriate staff members and answering administrative questions as required; personally providing authorized information from files and records or advice on established procedures; determining the eligibility of patients for admission to the Home Based Primary Care (HBPC) program; generating a variety of materials for distribution, including correspondence, forms, statistical reports, etc.; using the necessary format for materials and assuring that correspondence is grammatically correct and error free; requesting office supplies and inventory forms; initiating computer reports, patient history, and all clinical information as it relates to HBPC patients; maintaining cumulative records on: program reports, routine data and information requested from outside services, policy statements, minutes, confidential patient records, medications and equipment, home visits, patient status, supplies, HBPC fiscal budget and phone consultations; and acts as the alternate timekeeper for HBPC staff. You will be rated on the following Competencies for this position: ClericalCommunicationsComputer SkillsManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: Kara Grieser
• Phone: (320) 252-1670 X7151
• Email: [email protected]