This job opportunity announcement (JOA) will be used to fill two (2) full-time and permanent Medical Administrative Assistant (Administrator Officer of the Day (AOD) vacancy at the Memphis, TN Veteran Affairs Medical Center (VAMC), with Business Office Service.

Duties

The AOD is responsible for all medical-legal administrative functions the Medical Center during irregular hours and as such represents both the Medical Center Director and the Chief, Business Office in this capacity. The AOD maintains the operation of all Business Office activities during these hours, investigates all problems and incidents which may occur during the tour of duty and assumes full administrative responsibility in the event of and emergency or disaster until relieved by the appropriate personnel. Major duties will include but are not limited to:

Requirements

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. In addition to the time in grade requirements listed above, the below experience qualification requirements must be met at the grade in which you are applying. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Practical and working knowledge of the applicable VA regulations and manuals, directives, public and state laws. Knowledgeable in admissions, discharges, scheduling and all aspects of Outpatient Clinic services and functions, legal detentions, absences, beneficiary travel, patient funds/valuables, release of information, Veterans benefits, community resources, details procedures, medical/dental benefits, and Medical Center operations. Skilled in both administrative and clerical functions, including admission processing, record-keeping, statistical reporting, operating a personal computer and other office machines and equipment. Ability to make decisions and take proper courses of actions on matters not directly involving patient care. You will be rated on the following Competencies for this position: You will be rated on the following Competencies for this position: CommunicationsCustomer ServiceStandardsTeamworkTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Although operating from a desk in the admissions area, the AOD is continually required to move about the area in order to make contacts and consult with staff. The AOD must walk throughout the main hospital building, seeking information or addressing administrative matters. The AOD must walk to other building in the medical center. Stairs must be climbed where or when no elevator is nearby or operating and occasionally equipment or other articles have lifted, carried or pushed. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Memphis VA Medical Center 1030 Jefferson Avenue Memphis, TN 38104 US
• Name: Andrea Layman
• Phone: (858) 552-8585 X7050
• Email: [email protected]