The Community Care Licensed Practical Nurse has the knowledge and skills necessary for concentrated effort and self-direction in carrying out the most complex nursing care assignments and who completes duties and responsibilities which involve performing non-standard and specialized practical nursing activities requiring broad work experience and demonstrated skill sufficient to resolve a range of nursing problems.

Duties

Responsible for accomplishing a variety of specialized administrative services, specific but not limited to: scheduling/coordinating appointments using advanced clinic access principles, interpreting and verifying provider orders/consultations in accordance with Veteran Health Administration (VHA) national scheduling guidelines, scheduling, canceling and re-scheduling patient's appointments and/or consults, entering no-show information, monitoring inpatient and outpatient appointments for areas of responsibility and preauthorization requirements for specific coverage, monitoring consult timeframe compliance, reviewing records for accuracy and completion, collecting data for reporting and dissemination to various programs, and managing medical administrative functions associated with the Community Care Service. Collects and updates demographic and insurance information. Works collaboratively in an interdisciplinary coordinated care delivery model (i.e., PACT) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients. Responsible for preparing outpatient authorizations for Community Care in Health Share Referral Manager (HSRM).Contacts Veterans to determine preference of Community Care Provider and desired appointment date. Depending upon the specialty of service requested for Community Care, employee prepares the required Community Care Provider information form and submits to VA Primary Care Physicians electronically for other medical information needed and signature for continuation of care. Discontinues consults after unsuccessful scheduling attempts following consult directives. Responsible for closing consults following appropriate guidelines with outside medical records. Monitors progress of all open community outpatient consults within the medical center and corrects consult transmission errors and incorrect provider assignments. Prepares medical center level reports upon request from upper management, utilizes multiple software applications to obtain information required to complete reports, and assists in planning, reviewing, and reporting of date. He/She also collects, compiles, analyzes, and presents data regarding consult integrity in the Community Care Service. Responsible for receiving and accurately processing confidential documents in a timely manner, reviewing documents and reports for completeness, entering pertinent information in the computerized patient record, communicating with PACT significant findings, and uploading the outside medical records. Serves as a key staff member and attends regular staff meeting, conference calls, seminars and trainings related to his/her responsibilities and various committees and boards as called upon by the Community Care Leadership Team. He/She participates in facility and network initiatives for growth, improved access, quality patient care, and exceptional customer services. Tracks all consults/referrals to ensure all details are resolved and referrals occur without incident. This includes, but is not limited to ensuring: appropriate and adequate legal eligibility and clinical information is provided to other institutions prior to referrals, information from outside institutions is provided to appropriate clinician following the rendering of treatment, medical records needed are referred at the most clinically opportune time and are returned following completion of treatment, radiology films are requested and sent to the referring facilities as needed, and clinical appointments are made within the indicated time frame. Participates in the development of policies and procedures regarding community referrals. He/She completes consults adhering to the Community Care Records Management Standard Operating Procedure. Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Available- As Determined by Supervisor Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Education - Graduate of a school of practical or vocational nursing approved by the appropriate State agency and/or accredited by the National League for Nursing Accrediting Commission (NLNAC) at the time the program was completed by the applicant. Exceptions include health care education in the military service or training in the military service which is accepted by the licensing body in the jurisdiction in which the individual is licensed as qualifying for full LPN/LVN licensure will be accepted as meeting the education requirements for VHA employment OR granted a license by a jurisdiction that does not require graduation from an approved school AND have at least one year of successful practice as an LPN/ LVN. Licensure - Active, full, current and unrestricted licensure as a Graduate Licensed Practical or Vocational Nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico), of the United States or the District of Columbia. Grade Determinations: In addition to the basic requirements stated above, the following qualification criteria must be met for each grade. The candidate's qualifications must clearly demonstrate the level of competence required for the grade. GS-03 None beyond the basic requirements. LPNs at this grade level are expected to perform all duties within the scope of their license (e.g., medication administration); however, completed work may require routine or detailed higher level review depending upon the complexity of the duties involved. GS-04 (a) Six months of qualifying experience as an LPN or LVN; or(b) Graduation from an approved school (which may be waived as provided in paragraph 4 of Section C) and one year of experience that involved nursing care work in a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided a practical knowledge of human body structure and sterile techniques and procedures; or (c) Graduation from an approved school of at least 24 months duration. GS-05 Completion of at least 1 year of qualifying experience at the GS-4 level or equivalent. knowledge and ability to provide a full range of practical nursing care to patients with a variety of physical and behavioral problems. Knowledge and skill sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular and/or intravenous medications. This includes observing and documenting patient responses to medication and reporting noted changes in the patient's condition. Knowledge and ability to recognize the need for and to institute emergency measures and assist in resuscitation procedures in cardia and/or pulmonary arrest. Recognize and appropriately respond to breakage/malfunction or loss of equipment, safety hazards, and supply deficiencies. GS-06 Proficiency in initiating, performing, and completing assigned duties in providing care to variable patient populations. Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions, using judgment in selecting the appropriate order and sequence of procedures and treatments, and accurately recognizing, reporting, and recording relevant patient information. Ability to observe, identify, and response to a patient's needs for care including medication, equipment-assisted care, and patient/family education. Prepares and administers prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and performs treatments according to established policies/procedures. Observes for, documents, and reports physical and/or emotional changes in the patient's condition from prescribed medications/treatments. Knowledge and ability to recognize urgent or emergent patient care situations and initiating appropriate emergency interventions as directed. Knowledge and understanding of human behavior, patient motivations and reactions to situations and the ability to appropriately utilize this knowledge in working effectively with patients, family members and other staff. Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which includes preparing the patient and assisting in the diagnostic examination, preparing, and handling specialized instruments or other specialized equipment, and monitoring the patient's condition before, during, and following the procedure. Preferred Experience and Certifications 2-3 years of experience as in LPN/LVN experience related to the area of deployment Basic Life Support (BLS)

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-13 Licensed Practical or Vocational Nurse Qualification Standard. This can be found in the local Human Resources Office.

NOTE: Current GS-0620 LPN/LVN employee of the Veterans Health Administration (VHA) who were converted to an appointment under 38 U.S.C. 7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, or who was converted to an appointment under 38 U.S.C. 7405 in implementation of Public Law 99-576, enacted October 28, 1986 are considered to have met the Education requirement. The waiver does not apply to persons appointed under 38 U.S.C. 7401(3) or 7405 after these conversions.

Contacts

• Address Battle Creek VA Medical Center 5500 Armstrong Road Battle Creek, MI 49037 US
• Name: Sarah Murphy
• Phone: 503-220-8262 X53717
• Email: [email protected]