The Administrative Officer of the Day (AOD) is a management position located in the Office of the Chief, Health Administration Service (HAS), whose responsibility it is to represent both the Medical Center Director, the Chief, HAS, Assistant Chief, HAS and the Chief, Centralized Business office on all administrative matters occurring during other than a normal tour of duty.

Duties

The Medical Administrative Assistant acts as an Administrative Officer of the Day (AOD) and has full authority and responsibility to act for the Medical Center Director in medical administrative matters occurring during their tour of duty. Represents management in matters pertaining to the lawful retention of veterans in the VAMC, maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff. Is responsible for achieving management objectives and supporting the decisions of management in carrying out duties. Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources. Duties include but are not limited to: Interprets VA rules and regulations relating to determining legal entitlement to benefits relating to hospital admission, nursing home, dental, fee basis, outpatient care, prosthetic appliances, patient transfer, and beneficiary travel. Coordinates the resolution of medical-legal problems concerning the medical center, ensuring that appropriate legal, regulatory and policy requirements are met. Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOA's), homicides, cost recovery matters, and facility or community disasters, etc. Assumes control of communications and notifications in event of local and civil disasters. Provides administrative authority, guidance, and advice to Medical Officer of the Day (MOD), the Nurse Of the Day (NOD) and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours. Coordinates non-routine contact received at the medical center after regular operation hours. Oversees determination of applications' eligibility, obtaining income and insurance information for appropriate no- service connected applicants; counseling nonservice-connected Veterans to determine eligibility to defray cost of medical care elsewhere. Releases appropriate information to new media and public in accordance with VA regulations, VAMC policy, and Privacy Act and Freedom of Information Act requirements. Coordinates patient referrals and transfers to and from the medical center and arranges for appropriate modes of transportation, i.e., car, wheelchair van ambulance, helicopter, etc. Prepares daily Gains and Losses Sheet and other related statistical reports. Maintains current bed inventory, obtains bed availability for treatment needs. Provides compassionate and sympathetic explanation of death and burial benefits to family and next of kin. Ensures that VistA/CPRS/EDIS/Everbridge/Bed Management systems are operational, evaluates and resolves computer related problems and contacts SME for assistance. Responsible for calling in all necessary employees on an overtime basis to attend to patient care needs or for emergency repairs, etc. Participates in special projects or analytical studies of problem areas, conducts investigations and/or systematic review of HAS operations, prepares work flow charts, work standards, and staffing recommendations; makes recommendations or suggestion for improved methods and procedures; coordinates, implements, and completes accepted change. Drafts HAS policy for medical center memoranda. Work Schedule: 12 midnight to 8:00am, rotating days to include weekends and holidays Position Description Title/PD#: Medical Administrative Assistant/PD00708A Physical Requirements: Occasional bending, stooping standing for long periods of time to do medical filing occasionally required lifting objects such as suitcases, boxes of computer paper, clothing, personal effects of Veterans and remains of deceased Veterans in the morgue personal discretion of funeral director's litters.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: basic eligibility care, registration, admission where work includes working with applicable public laws, policy and regulations, directives, legal detention, beneficiary travel, patient funds and valuables, death details procedures and duty benefits, compensation and pension activities, procedures; determining eligibility and entitlement criteria for benefits for inpatient and/or outpatient programs (i.e., hospital admission, nursing home, dental, domicile, fee basis, and outpatient care, patient transfer, beneficiary travel); working with computer menus relating to processing data for admission and determining legal entitlements of veterans to benefits and to menu outpatient scheduling; identifying, analyzing, and resolving conflicts or problems using independent judgment to recommend solutions regarding inpatient or outpatient programs; duties demonstrating knowledge of a variety of medical administrative programs within a medical center. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Contacts

• Address Lebanon VA Medical Center 1700 South Lincoln Avenue Lebanon, PA 17042 US
• Name: Tamara Sneed
• Phone: 404-626-7179
• Email: [email protected]