Job opening: Information Technology Specialist
Salary: $63 736 - 90 992 per year
Published at: Sep 25 2023
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This announcement has a USAHIRE assessment test requirement. Please make sure to check your SPAM email for the assessment.
Duties
The IT Specialist (Litigation Support) position is located at the U.S. Attorney's Office (USAO) within the Eastern District of Arkansas. The incumbent will be responsible for providing technical and analytical assistance involving Litigation Support (LS) and other areas which support information management needs of the U. S. Attorney's Office (USAO).
Provides technical advice to litigation teams on legal automation options, systems capabilities, and support services available to aid in document review, case preparation, trial preparation and trial presentation.
Recommends a variety of software packages including eDiscovery document review databases that would be most effective for organizing and managing information, documents and/or the presentation of complex and voluminous evidence.
Provides litigation support services, including processing, hosting, and producing eDiscovery and trial preparation and presentations in response to customer needs.
Provides customer training including orientation for new users on eDiscovery and multimedia (video and presentation graphics) software tools.
Participates in pre-trial, court hearings, and other meetings.
Maintains professional interactions with peers, attorneys, court officials, opposing counsel, or other government agencies.
Receives written and oral requests from USAO and other agencies and performs tasks accurately and timely.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
- You must be registered for Selective Service, if applicable
- If selected, you may be required to complete a one year probationary period.
- You must meet all qualification requirements upon the closing date of this announcement.
Qualifications
BASIC REQUIREMENTS FOR ALL APPLICANTS:
Undergraduate or Graduate Education: All academic degrees and coursework must be from an accredited or pre-accredited institution and must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
OR
Individuals must have Information Technology (IT)-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information to individuals or groups effectively, considering the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In additional to the basic requirements above, applicants must meet the specialized experience OR education identified below:
GS-9: To be eligible at the GS-9 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience, OR Education.
Specialized Experience: One full year of specialized experience equivalent to the GS-7 level that demonstrates your ability to perform as a GS-09 IT Specialist. Specialized experience is defined as: creating and coordinating litigation support services to prepare for trial preparation & presentations; installing and configuring litigation support equipment; resolving hardware and software interface and interoperability problems; providing customer support to resolve and diagnose computer incidents or problems.
Education: One of the following types of education in a related field: a Master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree.
Combination of Education and Experience: Combination of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 1 full year.
GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience, OR Education.
Specialized Experience: One full year of specialized experience equivalent to the GS-9 level that demonstrates your ability to perform as a GS-11 IT Specialist. Specialized experience is defined as: analyzing and creating litigation case databases; developing operating standards and procedures for litigation support; maintaining litigation equipment inventory; implementing policies and procedures to ensure litigation system reliability to prevent and defend against unauthorized access to networks and data; creating and advising on technical development of web applications; troubleshooting and resolving intranet and internet issues.
Education: One of the following types of education in a related field: a Ph. D or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to a Ph.D. to such a degree.
Combination of Education and Experience: Combination of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 2 full years.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Education
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see
http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at
http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.
Contacts
- Address Eastern District of Arkansas
425 West Capitol Avenue
Little Rock, AR 72201
US
- Name: JOLENE JOHNSTON
- Phone: 5013402643
- Email: [email protected]
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