This position is assigned to the Morale, Welfare, and Recreation (MWR) Unaccompanied Housing Program; Fleet Readiness (N92); Commander, Navy Installations Command; The incumbent performs front desk duties for the Housing program.

Duties

Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Performs custodial duties as required inside and outside of buildings including but not limited to, trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls/ windows, and sanitizing bathrooms/kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms, and other common use areas in and around buildings Loads, unloads, and relocates heavy, bulky items such as furniture, supplies, and linen (clean and dirty) by hand or using carts, dollies, hand trucks, golf carts, or similar lifting/carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior and exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines. Assists management with the facility's inventory control program.

Requirements

• Must satisfactorily complete all background checks.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Required to do considerable standing, bending, walking, pushing, pulling, climbing, and a variety of repetitive motions. Must be able to up to 45 pounds is required.
• Must be 18 years of age or older.
• Must successfully obtain and maintain appropriate security clearance as needed.
• Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required.
• Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff, and guests.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: FACTOR 1. KNOWLEDGE REQUIRED BY THE POSITION Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required. Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff, and guests. FACTOR 2. SUPERVISORY CONTROLS The incumbent performs duties under the direct supervision of the leader/supervisor who assigns work, approves leave, and evaluates performance of the incumbent. The leader/supervisor makes selected continuing or individual assignments by indicating generally what is to be done, the limitation, quantity, and the priority or deadline of assigned work tasks. Recurring assignments are carried out independently without specific instructions. Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution. Work assignments (completed and in-progress) are spot-checked on a daily basis via documented inspection reports to assure that work practices, techniques, records, and other functions are technically accurate and in compliance with instructions. FACTOR 3. GUIDELINES The incumbent works under normal supervision. Incumbent is expected to perform daily work on own initiative and carry out assignments in accordance with DOD and Navy regulations. The Leader/supervisor will provide suggestions for handling unusual situations. FACTOR 4. COMPLEXITY The operation conducts business 24 hours a day, 365 days a year. Customer service is of the foremost importance in this position. Custodial workers may work various shifts. The incumbent, over a period of time, may be required to work each shift and must be trained to accomplish a variety of tasks. FACTOR 5. SCOPE AND EFFECT The purpose of the work is to provide custodial services. The work directly contributes to the military member's quality of life, mission readiness, and contributes to job satisfaction and retention of valuable members. FACTOR 6. CONTACTS Contacts include regional staff, all department heads, lodging staff, and tenant commands, especially those tenant commands with personnel residing in the berthing facilities. Some contact with contractors, vendors, and representatives of private industry. FACTOR 7. PURPOSE OF CONTACTS Contacts are made to coordinate and/or obtain information relating to the custodial services of the operation. FACTOR 8. PHYSICAL DEMANDS This position is required to do considerable standing, bending, walking, pushing, pulling, climbing, and a variety of repetitive motions. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying up to 100 pounds may be required. May be required to climb/descend stairs and properly placed stepladders. FACTOR 9. WORK ENVIRONMENT Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some duties require exposure to outdoors, resulting in exposure to weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment (PPE) is provided and must be used.

Education

No educational requirement.

Contacts

• Address CBC Gulfport 1706 Bainbridge Ave Bldg 352 Gulfport, MS 39501 US
• Name: NCBC Gulfport NAF HRO
• Email: [email protected]