Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to perform as the senior administrative support assistant in connection with the care and treatment given to patients in wards, clinics, or other such departments of a medical facility.

Duties

Coordinates patient scheduling activities of the medical facility to ensure a smooth flow of the daily services. Performs maintenance of medical records and reviews maintenance of medical records to ensure they are maintained in accordance with Air Force regulations/instructions and other established guidelines. Performs a variety of administrative duties in support of the medical facility. Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Recruitment Incentive may be authorized for this position
• Relocation Incentive may be authorized for this position
• The incumbent must have the ability to type a minimum of 40 WPM

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Medical Support Assistance Series 0679. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes knowledge of, and skill in applying, established rules, regulations, and operating procedures of the medical facility, its personnel, and its functions, sufficient to: refer calls; answer questions; schedule patients; determine eligibility for service; assemble patient charts in their required order and sequence; record a variety of physicians' orders for patient activities, diets, tests, and treatment; refer patients to proper clinics; answer questions regarding routine procedures; relay physician instructions to patients; file test results; relay information regarding the patient's condition; compile/submit data on patients treated; operate personal computers, data processing equipment, and/or office support software for word processing, data entry, or data retrieval; and use correct grammar, spelling, punctuation, and required formats. OR EDUCATION: Have successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of official transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Have equivalent combinations of successfully completed post 2 years above high school and general experience directly related to the work of the position as outlined above that meets the requirements of the position. NOTE: You must submit a copy of official transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the correct spelling and meaning of medical terminology commonly used by the medical facility; and correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written documents and reports. 2. Knowledge of the standardized body of rules, procedures, policies, and operations of the medical facility to determine patient eligibility, schedule appointments, maintain appointment schedules, make referrals, give instructions to patients, assemble and update patients' charts, record physicians' orders, and retrieve x-rays, laboratory reports, and other relevant patient data. 3. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, and graphs. 4. Skill in typing; a qualified typist is required. 5. Ability to plan, organize work, and meet deadlines. 6. Ability to communicate effectively, both orally and in writing using tact and diplomacy. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address USAF Academy 5136 Eagle Drive USAF Academy, CO 80840 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]