Serve as a Program Support Assistant (OA) by establishing and managing the Primary Care Management Module (PCMM) team and position set up for all primary care and specialty teams. Responsible for training, implementation, monitoring and evaluation of all administrative procedures related to PCMM operations such as maintaining the database, perform research, and preparing reports.

Duties

Responsible for establishing and managing PCMM team and position set up for all primary care and specialty teams. Electronically create or modify team and position setting, assign provider user class based on verified credentials. Collect, compile, research, and/or track data and program information. Use software applications to draw information in order to prepare/assist in preparation of reports. Provide support directly to computer users, such as providing computer training, or troubleshooting computer problems. Maintain manuals, reference books, and/or software instructions associated with program/system used. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Monday-Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Note: Telework Eligibility: Reg Telework 1-2 Days/Pay Period Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD07120A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing clerical, technical, and/or customer support; collect, compile, and track data and statistical information; communicating and treating customers in a courteous, tactful and respectful manner while providing consistent information according to established policies and procedures; and using computer programs to prepare documents. Preferred Experience: Experience with data collection, Accuracy, and Validation; Experience working with Microsoft Office, Word, Excel, and Outlook. You will be rated on the following Competencies for this position: CommunicationManages and Organizes InformationProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do work. However, there may be some walking, standing, bending, carrying of light items, such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: Necory Smith
• Phone: 608-372-3971 X63901
• Email: [email protected]