LOCATION: This position is located in the Akron Hearing Office at 121 South Main Street, Suite 400, Akron, OH 44308. NOTE: Telework may be available in accordance with agency policy. This is not a virtual position. Therefore, you will be required to report to the office.

Duties

Serves as a Senior Computer Assistant and LAN Administrator in the Office of Disability Adjudication and Reviews' Hearing Offices (HO). Provides analytical, technical and administrative support, which includes independent decision making, for the HO Local Area Network (LAN) system. Performs expert troubleshooting. Serves as the primary adviser to management in the use of automated data processing (ADP) systems with responsibility for oversight, management and maintenance of ADP systems in a multi-operating system environment and as liaison with vendor representatives. This environment entails programming and processing, as well as administration and management of word processing, data processing, telecommunications, local area network, batch processing, database management/programming, electronic spreadsheet processing/programming and security. As a Senior Computer Assistant, the incumbent has primary responsibility over systems operations and automated case processing within the office.

Requirements

• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Background and/or security investigation required
• Job offers are contingent on background / security investigation results
• Selectees are required to serve a 1 year probationary period
• Relocation expenses will not be paid

Qualifications

GS-9: At least one year of full-time work experience performing all or most of the following tasks: (1) Installs, configures, upgrades and troubleshoots hardware and software within a networking system; (2) Provides advice and support to management in a multi-operating system environment and acts as a liaison with vendor representatives; (3) Administers and manages various word processing, data processing, and security programs; (4) Provides analytical, technical, and administrative support to users; (5) Prepares written instructions and provides training on use of software; and (6) Develops and maintain databases

Education

This job does not have an education qualification requirement.

Contacts

• Address Region V OHO 600 West Madison 6th Floor Chicago, IL 60661 US
• Name: Tamika Powell
• Phone: (312) 575-6808
• Email: [email protected]