This position is located in Field Operations Directorate, Office of Field Operations, District 41 Anchorage AK Field Office. As a SUPERVISORY IMMIGRATION SERVICES ASSISTANT, you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.

Duties

Supervise the day-to-day operations of a clerical support team in immigration records, adjudication, and mail operations for a USCIS field office. Provide administrative supervision of clerical functions supporting customer service, preparing file records, contracting services, preliminary processing of case files, and maintaining data information in a variety of immigration management systems Provide facility management support for the mailroom by serving as an expert in mail operations. Monitor and adjust daily work of subordinates to meet uncontrolled priorities and requirements from the field office and with other neighboring DHS components.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/29/2023. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/29/2023. GS-09: This is a one-graded interval series position. In a one-grade interval series, experience at the second lower grade level may be credited when there is no position in the normal line ofprogression that is one grade lower than the position being fi lled. An applicant can qualify with at least one year at either the next lower level or the second lower level. To qualify for the GS-09 youmust possess one year of specialized experience equivalent to the second lower level, GS-07 in Federal service, or comparable experience not gained through Federal service that is typically in orrelated to the work of the position to be fi lled and is equivalent to the GS-08 level. (One year of specialized experience at the second lower level is creditable for in service applicants only; foroutside applications, one year of specialized at the next lower grade level of GS-08 is required), which has equipped you with the skills needed to successfully perform the duties of the position.You must have experience performing the following duties: Applying laws, regulations, and agency policies and procedures. Providing technical or administrative support to agency or program operations. Drafting Standard Operating Procedures or other guidance or mentoring and/or training team members. Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]