This position is located at the Robley Rex VA Medical Center in Louisville, Kentucky. The primary purpose of this position is to implement a Performance Improvement Program at the health care system level. The position is responsible for delivering performance improvement techniques to a broad array of programs and services throughout the Medical Center, including Lean Six Sigma, coaching, project management, and training.

Duties

Major duties for the position include, but are not limited to: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center Facilitates, coaches, and trains audiences at all levels of the organization throughout the lifecycle of a performance improvement project Organizes, directs, controls, and coordinates group activities in a timely and effective manner Pulls, isolates, and manipulates data to identify root causes of a performance issue Develops statistical models to measure success of performance improvement actions Converts data into numerous formats using advanced statistical models, including statistical process control charts, histograms, paretto charts, and many more Leads a team of subject matter experts, front line staff, and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Sigma Six, Lean VA-TAMCCS, and other performance improvement disciplines to further define the current state of the process Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources Identifies alternative systems and processes based on Lean/Systems Redesign/Systems Engineering principles to mitigate errors Aligns identified metrics to known organizational priorities, such as VA/VHA/VISN/Facility strategic or operational plans Prepares complete and fully documents studies for review of work teams, Hospital Committees, and top management Provides instruction to others on Lean Sigma Six, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring Develops written and verbal teaching materials Responsible for leading a team through development of control strategies, to ensure project solutions are sustained after the project lifecycle Performs other related duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad Hoc only telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Hlth Sys Spec /Sa/Dir//PDS0012A and PD40348-0

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: GS-11 Requirements: To qualify for this position, you must also meet the Individual Occupational Requirements (IOR) for the Health System Administration Series, 0671:Undergraduate AND Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND, you must also meet the specialized experience and/or education below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Limited knowledge with national and Federal government administrative laws, policies, regulations, and precedents; Limited experience with a wide variety of computer and data management packages and VA databases; Sufficient skill to plan and organize, and lead teams to accept and implement recommendations (This experience must be well documented in your resume or application package). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have PH.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond undergraduate education. GS-12 Requirements: Specialized Experience: You must also meet the specialized experience below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Broad-based knowledge of the overall health care system, function, mission and values. Experience using qualitative and/or quantitative methods to make program improvements; Understanding of national administrative laws, policies, regulations, and precedents; Demonstrated use of a wide variety of computer and data management packages and VA databases including, Clinic Practice Management Dashboard, VISTA, and CPRS; Knowledge of agency program goals and objectives; Knowledge of Federal government policies, regulations, and trends in the areas of management systems; Ability to apply knowledge and understanding of goals and requirements for delivery of effective, high quality ambulatory care services (This experience must be well documented in your resume or application package). You will be rated on the following Competencies for this position: Administration and ManagementAnalysis and Problem SolvingCommunication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires some physical exertion, such as For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Transcripts must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Robley Rex VA Medical Center 800 Zorn Avenue Louisville, KY 40206 US
• Name: Ann Schilli
• Phone: 612-685-4347
• Email: [email protected]