The Supervisory Social Worker Transition and Care Management (TCM) Program Manager oversees all transition and coordination of care activities for Post 9/11 Servicemembers and Veterans (SM/Vs) at the VA Finger Lakes Health Care System.

Duties

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Major Duties: Program Management - Provides administrative oversight of the TCM Program to include planning, establishing, and implementing policies and procedures; developing program goals and objectives; and monitoring, operating, and evaluating the functioning of the program. Follows Veterans Health Administration (VHA) policy requirements and develops local systems to identify and track post 9/11Servicemembers/Veterans (SM/Vs) served by the facility and community who belong in this special priority group. This may involve use of the OEF/OIF Department of Defense (DOD) Registry, Veterans Information System (VIS), Patient Treatment File searches, Veterans Health Information System and Technology Architecture (VistA), Care management Tracking and Reporting Application (CMTRA) and Computerized Patient Record System (CPRS) records, Northeast Program Evaluation Center (NEPEC) data reports and/or Classification reports, Patient Data Exchange, Network Health Exchange, and contacts within the community. Ensures that severely-injured and/or ill post 9/11 SM/Vs and other SM/Vs with identified case management needs are assigned to a nurse or social worker case manager and oversees or works closely with care management teams to include nurse and social worker case managers, the Visual Impairment Services Team (VIST) Coordinator, the Spinal Cord Injury (SCI) Coordinator, the Polytrauma Case Manager if applicable, and the Women Veterans Program Manager. Serves as the facility point of contact for all inquiries regarding transition of post 9/11 SM/Vs and as point of contact for post 9/11 SM/Vs seeking health care from the facility. These duties include a wide variety of stakeholders (e.g., Veterans, families, state and community agencies, Veterans Service Organizations, military support programs, etc.). Incumbent addresses Congressional inquiries and Veterans Integrated Service Network (VISN) and Department of Veterans Affairs (VA) Central Office action items as requested. Coordinates comprehensive program elements and services for preventive mental and physical health evaluations for program participants. Promotes and coordinates evaluations for the TCM Program. Prepares program reports for the VA Central Office, VISN POC, and Medical Center leadership. Monitors procedures for referrals between the VA medical center, Military Treatment Facility and/or community hospitals that promote appropriate and timely inter-facility transfers. Responsible for management of the Military Treatment Facility referrals and other identified post 9/11 SM/Vs located in the catchment area. Establishes performance and outcome standards for the facility TCM Program. Monitors policy and procedures to ensure compliance with Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF), and others as needed. Researches community resources that are available to provide continuity of care. Explores and analyzes community resources including family-friendly delivery systems. Identifies unmet needs of the post 9/11 population and works collaboratively with facility, VISN, and VA Central Office staff to develop and implement solutions. Ensures that the TCM Program is interdisciplinary and integrated with the inpatient and outpatient medical programs. Establishes collaborative relationships with physicians, psychologists, nurses, social workers, and other disciplines. Manages the daily operation of the facility TCM Program. Identifies gaps in services and develops a plan that will make available the best possible resources in meeting program needs. Oversight Of Case Management Services - Ensures that all Post 9/11 SM/Vs are screened for the need for case management services and that those in need of nurse and/or social worker case managers are assigned accordingly. Coordinates the assembly of the Inter-Disciplinary Care Management Review Team (IDCMRT) Meeting. Ensures veterans are referred to other organizations and community resources for services not available from the VHA facility. Maintains a current network of referral resources. Oversees the Transition Patient Advocates, including monitoring their caseload and the advocacy services provided. Advocates on behalf of the post 9/11 SM/Vs to ensure that services and benefits are obtained in a timely manner. Patient, Stakeholders, and Staff Education - Provides consultation to other staff on the special needs of Post 9/11 SM/Vs. Provides education to Post 9/11 SM/Vs on VHA health care services available. Establishes and maintains an ongoing education programs. Work Schedule: M-F 7:30 am - 4:00 pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation. (1) All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (2) Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. (3) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (4) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. (5) If an employee who was retained in an occupation listed in 38 U.S.C. 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. Grade Determinations: GS-12 Supervisory Social Worker Education and Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services. (d) Ability to provide staff training and development. (e) Skill in interpersonal relationships in dealing with employees, team leaders, and managers. References: VA Handbook 5005 Part II Appendix G39 Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Canandaigua VA Medical Center 400 Fort Hill Ave Canandaigua, NY 14424 US
• Name: Rebekka Fandrey
• Phone: 0000000000
• Email: [email protected]