About the position: This position will be assigned to the NAF Accounting Office on Vance Air Force Base.

Duties

Responsible for technical aspects of computer services and systems related to 2 Commercial networks; Quality of Life Network (QoLNet) and Enterprise Internet Service Provider (EISP). Acquires, organizes, accesses, and disseminates information to activity managers and employees across a wide spectrum of subjects and fields. Provides technical support to the Child Develop Center (CDC) technical systems, the Club Systems Point of Sales (POS) system, the Defense Lodging Systems, the Bowling POS and limited associated network hardware. Creates user accounts, assigns group permissions, folder permissions. Maintains annual system security requirements for system users. Maintains system servers, computers, operating systems (OS) and applications to include software upgrades, data separation, equipment maintenance, equipment modifications, replacements, etc. Maintains server and computer OS and Anti-virus (AV) updates. Configures Local Computer System Policy requirements that will maintain system integrity while exposing only needed machine services. Develops automated procedures for preserving the integrity of the systems. Maintains timelines for all maintenance functions. Prepares a strategic plan for continuing technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various activities. Evaluates user requirements for data and for automated systems; conducts surveys and studies, analyzing ways to improve mission and education support. Prepares courses of action to be taken for; un-anticipated machine error occurrences, emergency shutdown procedures, and procedures for rebooting the system. Participates in the planning and implementation of daily, weekly, monthly and yearly projects, goals and taskings. Monitors the operation of POS systems, QoLNet, EISP and responds to problems by diagnosing and correcting errors. Participates in on-the-job automation training for staff. Creates program scripts and macros as appropriate. Coordinates and accomplishes the disposal of obsolete inventory with proper documentation and authorization. Maintains current logs of operations, patron usage, vendor assistance calls, service visits, and system malfunctions. Conducts an annual inventory of computer equipment and software. Installs passwords and issues staff authorization levels. Provides individual customer computer literacy training for managers and employees as needed. Provide Operating Instructions (OI) information and updates. Completes all necessary tasks and reports Payment Card Industry Compliance (PCI). Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12131079

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/25/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have 2 years specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject matter field. Ability to apply technology methods and procedures in order to perform technical information systems management. General knowledge of computer operating systems, programming languages, and client/server networking environments is required. DOS, Microsoft, TCP/IP protocol, CD-ROMs in network environments, LANs and WANs are highly recommended areas of experience. Must be able to obtain a Security Plus certification within six months of employment start date. Knowledge of commercial networks, switches, hubs, modems and routers to reference services. Internet experience and knowledge of web page development and Internet tools are desired. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes. Must be able to read, write and speak English. Successful completion of a National Agency Check with Inquiries (NACI) is required. Must possess skill in working with peers and with the public.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. A 4-year degree in a computer science or related field may be used to qualify.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Vance Resource Management Flight 71 FSS/FSMH 246 Brown Parkway Suite 124 Vance AFB, OK 73705-5000 US
• Name: Vance NAF HR Office
• Email: [email protected]