This position is located within the Health Information Management Service (HIMS) at the VA Medical Center in Albany, NY. The File Supervisor serves as the frontline supervisor responsible for the daily operations of the File Room Unit, which consists of Release of Information, Filing, Scanning, and Transcription services.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Provides oversight for the handling of all complex requests and those having legal implications Ensures that all subpoenas, court orders, and Freedom of Information Act (FOIA) requests are handles in a timely manner Provides backup support to transcription to ensure timely completion and accessibility of dictated reports Provides assistance and backup support to Release of Information, ensuring that time-sensitive urgent and legal requests for information are processed in a timely manner Provides assistance and backup support to the file/scanning unit, to ensure that information is readily available to support patient care Provides services and technical advice to meet procedural and administrative requirements relating to the filing, retrieval, and inactivation of the health record, transcription services, and release of information Reviews staff work, assessing the timeliness and quality of work produced Develops performance measures for each unit Develops and maintains workload tracking reports to monitor and report performance measures Completes formal employee performance evaluations Completes work schedules and oversees attendance and approval of leave Resolves employee complaints Assist in short- and long-term planning Serves as the alternate Privacy/FOIA Officer for the Medical Center Performs other related duties Work Schedule: Monday through Friday, 7am-3:30pm; or 7:30am-4pm; or 8am- 4:30pm Recruitment & Relocation Incentives: Not authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

Requirements

Qualifications

To qualify for this position at the GS-7 level, you must have: At least one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties of this File Supervisor - Health Information at the development level. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6) in the Federal service. Specialized experience is experience working independently and efficiently in a clerical or administrative environment where you were responsible for complying with technical and procedural guidelines as it pertains to health information filing, privacy, and release of information; performing administrative clerical requests and tasks; filing and scanning; and assisting with Privacy and Freedom of Information Act (FOIA) requests. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Computer SkillsInterpersonal SkillsLegal, Government and JurisprudencePerformance ManagementPlanning and Evaluating IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Samuel S Stratton VA Medical Center - Albany 113 Holland Ave Albany, NY 12208 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]