The incumbent serves as a Program Support Assistant in the Mental Health Service. The incumbent actively participates in Mental health service administration and work with all service clinical programs to include: Mental Health (MHC),Behavioral Health Integrated Program (BHIP) Post Stress disorder Clinical (PCT),Substance Abuse (CATS),Community Based Centers, and Primary Care/Mental health (PCMHI), Neuropsychological Testing, Residential Rehabilitation Treatment Program (RRTP) and Whole Health.

Duties

Collects, Compiles, and/or tracks data and statistical information Organizes data into Access databases or spreadsheet formats Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents Establishes, updates, and maintains office files and records Keeps and types meeting minutes, agendas and reports Prepares, executes, and/or tracks program specific information Performs office automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database, and/or graphics Uses spreadsheet software to develop and change spreadsheets in order to graphically display data Schedules nutrition clinic appointments, prepares appointment confirmation letters, and enters appointment data Provides clerical support such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, and similar information Maintains the appointment calendar, schedules appointments, reminds supervisor/staff members of the subject matter prior to meetings, and makes administrative arrangements as required Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines and meeting minutes, develops standard or form letters and replies to inquiries Serves as official timekeeper - notifying supervisors when leave limits are exceeded, posting staff time and attendance, processing timecards Provides direct support to Service Chief, Assistant Chief, Business Manager and Administrative Officer Processes bi-annual/annual OPPE and FPPE evaluations for licensed professionals in service Serves as Records Management officer and follows guidance on maintaining and disposition of official records Serves as PIV sponsor Performs other related duties as assigned Work Schedule: 0800am-0430pm Telework: ADHOC, as determined by agency policy Virtual: This is not a virtual position. Position Description/PD#: Program support assistant/0303-07 Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/22/2023 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 07 position you must have served 52 weeks at the GS 06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. In addition to meeting the time-in-grade requirement, applicants must meet the following specialize experience: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience with the use of clinical software packages; broad knowledge of VHA operations, national databases (including the Vista architecture and file structure), composing spreadsheets, analytical techniques, and clinical applications techniques; to be able to provide general Informatics consulting services and to develop and deliver segments of appropriate educational and training programs to VHA employees; knowledge and experience working with software systems and options that affect clinical practice, and basis knowledge of technologies; managing records, performing administrative tasks, and creating and processing reports. Advising those in the Informatics organizational structure of programmatic (formal and informal methods) and security requirements for data access, and advises staff members on directives, policies, and best practices for making requirements operational. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week You may qualify based on your experience and/or education as described below: You will be rated on the following Competencies for this position: Administration and Management Communication Interpersonal Skills Manages Resources Reading Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Lexington VA Health Care System 2250 Leestown Road Lexington, KY 40511 US
• Name: Patricia Straughn
• Phone: 2398416437
• Email: [email protected]