Job opening: Information Technology Specialist
Salary: $82 830 - 107 680 per year
Published at: Sep 14 2023
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This position is also being announced to All U.S. Citizens and Nationals under 23-12125978-DE.
Duties
If selected for this position, you will serve as an Information Technology Specialist responsible for a variety of IT specialty areas which support the needs of the United States Attorney's Office (USAO), Southern District of Georgia. Typical work assignments will include, but are not limited to:
Providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems.
Managing accounts, network rights and access to systems and equipment.
Maintaining network, architecture, and infrastructure;
Assisting in the configuration, installation, and maintenance of network systems including hubs, routers, switches, bridges, servers, and related hardware.
Resolves hardware/software interface and interoperability problems;
Optimizes system performance and identifies components to improve overall systems performance
Manages accounts, network rights, and access to systems and equipment;
Monitors functionality, security and integrity of internet services;
Manages internet servers;
Installs, configures, and maintains litigation support equipment;
Installs, configures, troubleshoots, and maintains customer hardware and software.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National.
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
- You must be registered for Selective Service, if applicable.
- If selected, you may be required to complete a one year probationary period.
- Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
- You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.
Qualifications
Basic Qualifications: In order to meet basic qualifications for GS-2210 positions, individuals must have IT-related experience demonstrating each of the competencies defined below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to demonstrating the basic qualifications listed above, applicants must also demonstrate possession of specialized experience.
To be eligible at the GS-12 level, you must have at least one year of specialized experience equivalent to the GS-11 level.
Specialized Experience: Qualifying experience demonstrates configuring, installing, or managing network systems; installing Windows based servers and maintaining existing servers; assessing Information Technology policy needs; establishing metrics to measure and evaluate systems performance; performing network diagnostics and resolving network problems; maintaining network architecture and infrastructure; installing and maintaining compatible database
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.
Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.
Noncompetitive Appointment Authorities Links:
https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments
Education
Contacts
- Address Southern District of Georgia
22 Barnard Street
Savannah, GA 31401
US
- Name: Katy Eargle
- Phone: 912-201-2669
- Email: [email protected]
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