This is a Program Support Assistant position, which is organizationally located a the Administrative and Support Services Section, Facility Management Service, VA Caribbean Healthcare System, San Juan, PR. This position will perform a series of administrative, coordinating and monitoring duties related to the Facility Management Service. Will also work with special projects as assigned for the Service.

Duties

Prepares all Initial Competency Assessment assuring that supervisors meet the established deadlines. Assure that all documents are properly file in each corresponding binder and information updated. Prepares all Performance Appraisal for each rating period and prepare the Performance Appraisal summary assuring that supervisors meet the established deadlines. Processes incoming and outgoing materials such as correspondence, reports, minutes, memoranda, and other forms of written communication. Prepares personnel actions thru the WEB HR/MSS for return for duty, recruitment, resignation, termination, voluntary and disability retirements, appointments, reassignments, lose to another agency, etc. for Facility Management Service employees. Maintains and updates the files and directives as necessary. Assists all Contracting Officer Representative of the service in record keeping of Contract documentation, prepare and submit request for PIV cards to Security Service, etc. Serves as the alternate Education Service Program administrator and coordinator for Facility Management Service. Assists in the Time and Attendance of Facility Management Service employees in VATAS. Schedules appointments, coordinates meetings, and/or schedules conferences. Provides general calendar maintenance clerical services such as maintaining calendars and recording appointments or arranging for meeting and small conference administrative details. Follows up on Action Items received at the service and submit accordingly before the due dates. Receives schedules, refers, and contact members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public. Provides general clerical public contact support services such as answering the telephone, referring visitors, or providing information about the office, its functions, and standard operating procedures, as well as similar information. Prepares report from the VA Talent Management System and assist in entering/assigning class information, data entry and maintain proper filing of all FMS data entries relation to training. VA offers a comprehensive total rewards package: HR Specialist Total Rewards Work Schedule: Monday to Friday 8:00am to 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD118370 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2023. This position requires a typing requirement of 40 words per minute. Selective Placement Factor(s) 1. Must be proficient in spoken and written English. 2. Must be proficient in spoken Spanish. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: prepares all Initial Competency Assessment assuring that supervisors meet the established deadlines. Assure that all documents are properly file in each corresponding binder and information updated. Prepares all Performance Appraisal for each rating period and prepare the Performance Appraisal summary assuring that supervisors meet the established deadlines. Initiates personnel actions thru the WEB HR/MSS for return for duty, recruitment, resignation, termination, voluntary and disability retirements, appointments, reassignments, lose to another agency, etc. for Facility Management Service employees. Follows up on Action Items received at the service and submit accordingly before the due dates. Prepares report and assist in entering/assigning class information, data entry and maintain proper filing of all FMS data entries relation to training. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school (Transcript required). . OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Interpersonal SkillsWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. Must be mentally alert in order to perform all the required administrative duties and run smooth the office even in the absence of the management. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Vilnalys Irizarry-Brisueno
• Phone: (939) 227-1856
• Email: [email protected]