This position is located in Virgin Islands National Park, in the Office of the Superintendent. This is a temporary promotion not to exceed 1 year. Open to the first 100 applicants or until 09/26/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

As a Concessions Management Specialist, you will perform the following duties: Assists in the preparation and development of prospectus documents. Assists with the development, review, and updating of contract(s), and operating and maintenance plans. Evaluates proposals for commercial service opportunities by serving as an evaluator, or technical advisor on panels. Review and evaluate required reports, programs, documents, and other data (e.g., annual maintenance plans, risk management programs, environmental management programs). Plans, schedules, and conducts evaluation visits of facilities and commercial service operations. Collects and monitors contractual, operational and safety performance data of concessioners. Reviews quantitative and qualitative feedback from customers to identify trends and develop solutions. Drafts responses to inquiries and complaints from the public. Ensures that franchise fee payments are received. Reviews and tracks expenditures against franchise fee accounts and plans. Informs commercial service providers of legal and procedural changes.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-09/26/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: assisting managing, developing or evaluating commercial services to include but not limited to, food service, merchandise and gift sales, recreational services (interpretive tours, or marina and boat operations).Your resume must include hours worked per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education: There is no substitution of education for experience for this position.

Contacts

• Address Virgin Islands National Park 1300 Cruz Bay Creek Saint John, VI 00830 US
• Name: Bridget Cheely
• Phone: (000) 000-0000
• Email: [email protected]