Job opening: OPERATIONS MANAGER
Salary: $18 - 21 per hour
Published at: Sep 12 2023
Employment Type: Full-time
About the position: This position will be assigned to the Club Five Six on Luke AFB, AZ.
This position is Regular Full Time. Benefits included: 401K, NAF Retirement, Life and Health Insurance, Holiday Pay, Sick and Annual Leave.
Duties
Supervises subordinates and develops, recommends and enforces operating and administrative procedures. Effectively oversees the daily
operations by providing and ensuring quality service to patrons in accordance with AF Standards. Oversees work performed is in
compliance with established policies and procedures. Supervises the Food and Beverage operation. Oversees the Club workforce by maintaining personnel records, providing on-the-job training and administering employee counseling and/or disciplinary actions.
Consistent with operational requirements, plans and delegates duty assignments. Provides supervision, training and oversees booking, catering and coordination of events. Develops budgetary data, evaluating finaciall statements, and actions/changes are accurately
prepared. Ensures accuracy of daily reports, daily profit and loss. Reviews the accuracy of monthly inventory and maintains financial records and other data Conducts surprise cash counts and maintains necessary suspense controls. Oversees and verifies all time, attendance and payroll records. Designated as alternate building custodian. Serves as the Entertainment Programmer who is responsible for the planning, organizing and implementation of club recreational, entertainment and special event programs. This includes recurring and non-recurring activities, special events and joint community undertakings to make maximum use of facilities, services, and other resources. Represents and promotes club activities, events and programs to various gatherings of duty members and civilian employees. Plans, directs, organizes, develops and implements the Club Marketing Operations Plan and Marketing Actions Plan. Arranges for supplies and time flow to be accomplished during scheduled activities. Provides instructions and guidance to all club staff members on functions taking place ensuring club rules, regulations and established procedures are adhered to. Accounts for funds and makes recommendations for improvements. Tracks and analyzes expenditures and assures accounting of all funds and assets. Maintains records and compiles data for reports. Follows all Air Force regulations in the procurement of equipment, supplies and entertainment. Assures patron satisfaction by resolving complaints and other customer problems. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12126739
Requirements
- This position requires the incumbent to complete a background investigation with favorable results.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/26/2023
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have responsible experience which provides a general knowledge of club operations, or a minimum of four years of progressive experience, which provides a thorough knowledge of all duties described above in marketing, special events planning, food and beverage management, or closely related profession. Knowledge of theories, practices, techniques of business practices and concepts as related to special events/entertainment programs. Knowledge of current trends in music, theater, and the overall entertainment industry, sufficient to ensure audience enjoyment of selected programs. Experience or training in computer applications such as office automation software, and is required to be proficient in Microsoft Excel, Word, Power Point and Outlook. Ability to communicate orally and in writing. Knowledge of time management, Point of Sale system are desired. First-class customer service skills are required. Able to effectively speak to customers, leadership, and staff; and be detailed oriented.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Contacts
- Address Luke Community Services Flight
56 FSS/FSMH, 7383 N. Litchfield Road, Suite 3090
Luke AFB, AZ 85309-1566
US
- Name: Luke NAF HR Office
- Email: [email protected]
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