The Laboratory Manager for Pathology & Laboratory Medicine Service (P&LMS) shares, with the Laboratory Medical Director, full responsibility for managing and supervising all phases of laboratory service operations. The Manager provides guidance and serves as an authority on laboratory medicine. The Manager develops guidelines, assesses laboratory effectiveness, establishes, and maintains quality assurance and performance improvement programs.

Duties

Responsible for the operation of a clinical laboratory with ancillary testing performed on site and at five Community Based Outpatient Clinics (CBOCs). The complexity index group 2 hospital laboratory operates 7 days per week, 24 hours per day, 365 days per year and performs over 1,000,000 tests per year. The laboratory performs and/or is responsible for waived, low, moderate and high complex testing. Plans, implements, controls and supervises all administrative functions of P&LMS including decision making authority. The incumbent has full supervisory responsibility for the staff consisting of Medical Technicians, Medical Technologists, Administrative staff, Lead Technologists, Supervisory staff, LIM, Ancillary Testing Coordinator, and Histology Technicians. Uses advanced knowledge of concepts, principles and methodology of a major clinical laboratory program and operations to assess program effectiveness and provide authoritative guidance for operations, personnel and management. Utilizes information to plan and execute short and long range programs. Conducts annual performance ratings and evaluations. serves as a Contractor Representative (COR) for contracts for services outside the Medical Center. As such, the incumbent collaborates with Contracting Officers and Contracting Liaisons in writing Statements of Work/Performance Work Statements and evaluating proposals that impact the service line. Additionally, the incumbent is responsible for developing monitoring procedures for contractor performance and compliance as well as verification and authorization for payment of bills for services. Secondary P&LMS Contracting Officer Representative (COR) and performs contract authorization within delegated authority and provides technical expertise, both before and after contract award. The incumbent is responsible for developing the statement of work, pre-solicitation paperwork and monitoring contract compliance. Designs, develops and establishes quality assurance programs and measures, including training in the care, calibration, standardization and use of laboratory equipment; participation in proficiency testing programs; and standardization of procedures for managing supplies and equipment. Identifies training needs of employees by consulting with section leads and supervisors. Training includes new employee orientation, competency re-training, in-house education modules, off-site workshops, visits to other institutions to evaluate operational equipment and procedures, and visits to manufacturing sites for instrument training. Consults with specialists and vendors to develop and provide training to employees. Responsible for service preparation for external reviews which include Joint Commission, OIG, CAP, FDA, AWE, AABB, NEO, etc., which includes completing survey questionnaires, updating and revising appropriate policies, and assuring that departmental records are accurate and maintained appropriately. Ensures staff is trained on accreditation rules and regulations. Responsible for the activities of the service with the respective departments of the affiliated medical school, the current reference laboratories, and other VA hospital laboratories. Prepares contract requests, fee basis testing, and prepares sharing agreements in which the service participates. Coordinates prompt resolution of any problems of an administrative nature with other services in the medical center, neighboring universities or hospitals. Directs and schedules quarterly, annual, and long-range plans and strategies in order to effectively project staffing and budgetary requirements of a clinical laboratory with an annual budget over $5,000,000, approximately 40 FTEE and a fund control point. Manages significant resources including equipment, supplies, personnel, space, and budget; analyzes budget expenditures; identifies workload trends; prepares and monitors budget and control expenditures; approves expenditures on all recurring and non-recurring items; determines staffing needs and projections; and prepares funding and staffing requests to the appropriate committees. Interviews candidates for positions in P&LMS and selects for appointment. Assures that all new personnel receive both the hospital and laboratory orientation. Makes recommendations for selection, promotion, and reassignment of personnel. Counsels and resolves complaints from employees, individually or as a group when not resolved at the supervisory level. Reviews any serious disciplinary cases of employees and disciplinary problems involving supervisory personnel. Recommends action on the more serious cases. Participates in the resolution of Union and EEO complaints within Pathology and Laboratory Medicine Service. Work Schedule: 0730-1600 Monday-Friday Telework: Ad Hoc Functional Statement #: 00000 Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.) Education and/or Experience Combination. A bachelor's degree or higher from an accredited college or university in medical laboratory science, medical technology, clinical laboratory science or in a related science (e.g., laboratory sciences such as chemistry, biochemistry, biology, microbiology, immunology, etc.) AND completion of a medical technology clinical practice program. Clinical practice programs completed after 1974 must have been accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), Commission on Accreditation of Allied Health Education Programs (CAAHEP, formerly CAHEA), or the Accrediting Bureau of Health Education Schools (ABHES). The professional curriculum may have consisted of a post-baccalaureate certificate program or be integrated into a four-year program of study that culminated in a baccalaureate degree OR, A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course in organic or biochemistry) and one course in mathematics, AND two years of post-certification clinical laboratory experience (e.g., blood banking, chemistry, hematology, microbiology, immunology, clinical microscopy, etc.) within the last ten years as a certified Medical Laboratory Technician by the American Society for Clinical Pathology Board of Certification (ASCP-BOC), American Society of Clinical Pathology Board of Registry (ASCP-BOR) or American Medical Technologists (AMT). This experience must include performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory. OR A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course in organic or biochemistry) and one course in mathematics, AND five years of clinical laboratory experience within the last ten years performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology, immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory. Foreign Graduates. Graduates of foreign baccalaureate degree programs meet the educational and/or experience requirements if the degree is found to be equivalent to degree programs recognized by the NAACLS or clinical laboratory experience as described in paragraph 2b(2) or (3) above. This finding may be based on either of the following: A letter from a college or university with a baccalaureate program recognized by the NAACLS stating that the individual's foreign degree has been evaluated and been found to be equivalent to its bachelor of medical technology degree. A letter from ASCP-BOC or AMT stating that the individual is eligible for the certification examination. Certification. Candidates must currently possess the appropriate certification as a MT, MLS, or CLS given by the ASCP-BOC, ASCP-BOR, or AMT. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. MTs must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Grade Determinations: Medical Technologist (Laboratory Manager) - GS-13 Experience. Must have 1 year of creditable experience equivalent to the next lower grade level, which is directly related to the position to be filled. Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Advanced knowledge of concepts, principles and methodologies of a major clinical laboratory program and operations in order to assess program effectiveness and provide authoritative guidance for operations, personnel, and management. Ability to work collaboratively with other disciplines, upper management, VISN level staff and/or VHA Central Office. Ability to plan and execute short- and long-range programs and/or goals through project management and tactical/strategic planning. Skill in administrative management (e.g., budgeting, contracting, procurement and property management) in accordance with VHA regulations. Ability to provide advisory, planning and surveillance services to clinicians, laboratory directors and supervisors on specific functions, programs or problems that are particularly difficult, widespread or persistent. Ability to solve complex problems involving unique or controversial aspects of medical technology or laboratory management, new or unconventional methods, program changes or conflicts between scientific/technological requirements, regulatory or program requirements (e.g., cost effectiveness). Knowledge of, and ability to, provide the full range of supervisory duties which includes responsibility for assignment of work, performance evaluations, selection of staff, and recommendation of awards, advancements, and disciplinary actions. References: VA Handbook 5005, Part II, Appendix G24 The full performance level of this vacancy is GS-13. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education

IMPORTANT: A transcript must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Royal C Johnson Veterans Memorial Hospital 2501 West 22nd Street Sioux Falls, SD 57105 US
• Name: Breeze Hennes
• Phone: (320) 252-1670 X5222
• Email: [email protected]