About the Position: This position is located within the Army Health Clinic Reynolds, duty location is Fort Sill, OK.

Duties

Provide support and input for the coordination of administrative services (e.g., scheduling, templates, staffing, and training) performed within the health care facilities or offices. Enter, upload maintain, review, and/or update health care records (e.g., patient data, patient identifiers). Assess patients' administrative needs and provide guidance or assistance in resolving patient concerns. Ability to provide clear and concise directions for patient care.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. A National Agency Check with Inquiries (NACI) is required.
• This position requires a mandatory seasonal influenza vaccine and is therefore subject to annual seasonal influenza vaccinations.
• This position may be a weather or mission essential position.
• This position may require periodic immunizations (other than the influenza vaccine) and tuberculosis monitoring.
• This may be a rotating position.
• May be required to work overtime, weekends, holidays and evenings.
• A qualified typist is required.
• Physical Exam may be required.
• This position may require occasional temporary duty travel - 5%.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Department of Defense (DOD) Civilian Employee (non-Army)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: Customer service providing information to assist patients and staff. Knowledge on scheduling appointments and referring patients to the appropriate sections for appointments or treatment. Knowledge of the contents and order for assembling medical records both paper records and electronic records. Knowledge of the spelling and meaning of medical terminology required to transcribe appropriate entries into medical records and other medical documents and forms. Knowledge of English grammar, format, spelling, punctuation to correct obvious to type a variety of materials. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Computer SkillsInterpersonal SkillsManagement SupportPatient-focused Customer Service Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non temporary competitive appointment.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CZ DHA STAND-ALONE MKT-REYNOLDS AHC DO NOT USE Fort Sill, OK 73503 US
• Name: Army Applicant Help Desk