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Job opening: Process Improvement Specialist

Salary: $112 015 - 145 617 per year
City: Bethesda
Published at: Sep 12 2023
Employment Type: Full-time
About the Position: Located in a high profile, fast paced environment. Serves as a Continuous Process Improvement (CPI)/Lean Six Sigma (LSS) specialist for a complex multi-service medical treatment facility. Works with both civilians and military. Candidate must have black belt certification. Preferred certification Master Black belt. Situational Telework in accordance with agency policy.

Duties

Serves as the project leader or advisor for LSS and CPI projects within the MTF clinical, functional and business areas, and as a technical expert for comprehensive management studies for all process improvement projects. Responsible for implementing quantitative and qualitative methods within the scope of the respective project and appropriate report of results. Provides technical direction in areas of process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project, project management, and oversight of the CPI/LSS Program, and facilitation. Responsible for analysis, facilitation, reporting, and providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process metrics and process controls. Serves as a Trainer/Mentor and coordinates subject matter expertise in developing solutions and measuring the implementation of the recommended processes pertinent metric(s) necessary to grow a cadre of Process Improvement Specialists. Analyze current LSS training programs to ensure MTF (medical) compliance. Deliver formalized Lean Six Sigma training to educate employees at all levels in Lean Six Sigma. Utilizes a wide range of analytical, statistical and mathematical tools, is responsible for defining a quantifiable relationship between the input and output variables. Identifies and recommends which tools, software, and training are required. Ensure the proper tools are utilized in defining the key processes (such as Excel, Minitab, Visio and project management software as applicable).

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • Position requires incumbent obtain and maintain Black Belt certification; Master Black belt preferred.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: facilitating complex quality and Lean Six Sigma (LSS) process improvement activities within a medical treatment facility environment; utilizing various continuous process improvement strategies to identify and propose solutions to the Lean Six Sigma (LSS) process; and mentoring Lean Six Sigma project teams in the use of quality tools and techniques. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Interpersonal SkillsOrganizational Performance AnalysisProject ManagementQuality Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

This job does not have an education qualification requirement.

Contacts

  • Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
  • Name: Army Applicant Help Desk

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