The Veteran Transportation Service (VTS) will operate within the service located at the Miami, Florida VA Medical Center/Health Care System (VAMC/HCS) with several Community Based Outpatient Clines. This position is a Transportation Coordinator at the facility level and acts as primary contact to Veterans for transportation needs.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties: Performs work involving consult management, appointment scheduling and admissions scheduling. Performs a basic analysis of the data and generates a variety or reports. Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system. Coordinates service practices that decrease waits and delays for patients in all specialty areas. Plans consult processing flow to ensure Veterans receive consultation services in a timely manner. Plans and organize, administers, and directs how the work will be accomplished for the VTS program. Plans and directs programs that provide support services functions and require the application. Review workload types in Veteran Transportation Service e.g., outpatient clinic visits, surgical admissions, daily validate program workload and ensure reporting is accurate. Responds to action required notifications, ensuring the primary providers are correct. Provides advisory services to the Supervisor regarding the requirements and implications of the office services provided. Performs all duties as assigned. Work Schedule: 8:00am - 4:30pm Monday - Friday Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

Minimum qualifications for Transportation Assistant GS-6: Possess at least one year of specialized experience equivalent to the next lower grade level of GS-5 in Federal service that has equipped me with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience is performing work involving appointment and/or admissions scheduling; performing a basic analysis of data and generating a variety or reports; reviewing documents, reports and/or applications for omissions and inconsistencies; ensuring data entry is complete and accurate; entering pertinent information into an automated tracking system and using of Microsoft software or other software programs. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementComputer SkillsCustomer Service (Clerical/Technical)Information ManagementPlanning and Evaluating IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]