The Patient Access Coordinator is responsible for effective coordination, monitoring and facilitation of services necessary to meet the acutely hospitalized Veterans' medical and/or health needs in the community. The Patient Access Coordinator assists in care coordination for VA services, referrals and consults based on Veterans' eligibility status and services offered at VA Puget Sound Health Care System (VAPSHCS). The coordinator must also manage and facilitate transfers into VAPSHCS.

Duties

Nurse Coordinator, job duties, tasks and responsibilities include but are not limited to: Meets the needs of customers while supporting VA missions including ICARE values; consistently communicates and treats internal and external customers in a courteous, tactful and respectful manner Documents the condition, progress and plan of care of patients in acute community hospital beds. Coordinates patient transfers and clinical consults/referral services for inpatient and specialty care between VA and non-VA facilities; evaluates patient's stability, required level of care and other critical needs when considering transfer to VAPSCHS from the community; prioritizes potential transfers based on local and national policies, regulations and directives when beds are available Provides alerts and notifications for other clinical and social work patient care team members as needed to complete their plan of care and assist in follow up care Provides timely and appropriate discharge planning coordination with community partners and VA clinicians; works daily with community care managers, social workers, providers and nurses to ensure Veterans have an appropriate and safe plan of care, including VA services when applicable and appropriate. Duties when assigned to the specific role of VISN Integrated Referral Service (VIRS) and Traveling Veteran Program include: coordinates care for Veterans traveling to and/or from other VAs who require services from VAPSCHS Provides guidance to the VAPSHCS providers regarding the transfer and referral process, facilitating the delivery of quality care, as directed by local, VISN and national regulations and policies Collaborates with providers and other clinicians and implements the patient plan of care related to patient transfers and clinical/referral requests Maintains tracking tools: collects, analyzes and reports data and trends to assure safe, effective and appropriate patient care delivery Provides non-supervisory oversight of the TVC and VIRS programs Educates Veterans, their families and staff regarding the processes and POC information for access to care through both programs. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday, 7:30 a.m. - 4:00 p.m. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). The approving official may authorize a waiver of the requirement for ACEN or CCNE accreditation of any degree in nursing provided the college or university has regional accreditation from an accrediting body recognized by the Department of Education at the time of the candidate's graduation and the composite qualifications of the applicant warrant such consideration. In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing. Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Experience: Bachelor of Science in Nursing Minimum 3 or more years acute inpatient experience Previous care coordination or case management experience Ability to use computers, Microsoft programs, and other technology efficiently Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required. Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience. Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience. Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required. Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience. Note regarding MSN degrees: If your MSN was obtained via a Bridge Program that qualifies for professional nursing registration, a BSN is not required. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: Heavy lifting, (45 pounds and over), Straight pulling (6 hours), Pushing (2 hours), Reaching above shoulder, Use of fingers, Both hands required, Walking (6 hours), Standing (2 hours), Repeated bending (6 hours), Visual Acuity 20/30 corrected.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

IF YOU ARE USING FOREIGN EDUCATION TO MEET QUALIFICATION REQUIREMENTS, YOU MUST SEND A CERTIFICATE OF FOREIGN EQUIVALENCY WITH YOUR TRANSCRIPTS IN ORDER TO RECEIVE CREDIT FOR THAT EDUCATION.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Puget Sound Health Care System 1660 South Columbian Way Seattle, WA 98108 US
• Name: Laura Wallace
• Phone: 5414401000 X40529
• Email: [email protected]